About the role

As a Restaurant Supervisor and Casual Wait staff at EXP. restaurant, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our busy restaurant in Pokolbin, NSW. This full-time role will see you supervising and supporting our front-of-house team, while also directly engaging with customers to provide an outstanding dining experience.

What you'll be doing

Supervising and supporting the restaurant manager, ensuring high standards of customer service

Assisting with customer seating, orders, and payments

Monitoring and maintaining stock levels of key supplies

Resolving any customer queries or complaints in a professional and courteous manner

Providing training and guidance to junior members of the wait staff team

Contributing to the overall efficiency and success of the restaurant operation

What we're looking for

Proven experience in a similar restaurant supervisor or wait staff role

Excellent customer service skills and a passion for hospitality

Strong communication and interpersonal abilities

Ability to work effectively as part of a team as well as independently

Flexible and adaptable approach to meeting the needs of a busy restaurant environment

Relevant qualifications in hospitality or food service would be highly regarded

What we offer

At EXP. restaurant, we pride ourselves on creating a supportive and rewarding working environment for our team. You'll enjoy competitive remuneration, opportunities for career progression, and a range of benefits including staff discounts and social events. We also prioritise the wellbeing of our employees and offer flexible working arrangements where possible.

About us

EXP. restaurant is a renowned fine dining establishment located in the heart of the Hunter Valley, NSW. With a focus on fresh, seasonal produce and innovative culinary techniques, we've built a reputation for delivering an exceptional dining experience to our customers. As part of our growing team, you'll have the opportunity to contribute to the continued success and evolution of our business.

If this sounds like the perfect role for you, we encourage you to apply now.