Full Time - Permanent

About the role

The Technical Specialist maintains the overall architectural vision, quality, and designs for the technical components of the ICT environments utilised by Legal Aid WA, with a focus on cloud technologies and services. This role supports Legal Aid’s stakeholders in developing and articulating their technical requirements, manages the relationship with vendors and service providers regarding the technical ICT architecture, and is responsible for ensuring that Legal Aid WA is well-placed to take advantage of appropriate new and emerging ICT services.

About you

The ideal candidate for this role will have:

• Advanced technical expertise, providing specialised knowledge, advice, and solutions to LAWA.
• Possesses a deep understanding Technical infrastructure and provide informed recommendations and solutions.
• Offer technical advice and guidance to LAWA Staff, especially on complex or specialised projects.
• Identifies technical issues, diagnoses problems, and develops and implements solutions for LAWA.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Responsible for creating technical documentation, training materials, and user guides.

About us and what we can offer you

We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements and a range of health and wellbeing initiatives.

Legal Aid WA is a provider of customer centred services and fosters a culture of inclusion. We appreciate differing viewpoints and cultural diversity and value all perspectives as we strive for excellent customer service through process improvements and innovation.

Further information

Please visit www.legalaid.wa.gov.au to find out more about us and click here to learn Diversity & Inclusion

A commitment to fair and equitable treatment for all is at the very core of Legal Aid WA’s values. We recognise a diverse workforce is essential to delivering inclusive client centred services. Legal Aid WA welcomes applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability and LGBTQIA+ members of the community.

Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.

Other Conditions

This selection process may be used to fill other similar Legal Aid WA vacancies, in addition to this vacancy, for up to twelve (12) months from the completion date of the selection process. The panel may also search for further candidates beyond the closing date.

Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.

CLOSING DATE: 10.00AM Monday 9 June 2025.