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A fantastic opportunity is available for an Assistant Jewellery Sales Consultant to join our team on a part-time capacity at our newly expanded Brisbane showroom.

We are looking for a real people person, with a can-do attitude and confidence to provide our customers with a personalised showroom experience. You will take the customer through the diamond engagement and wedding ring purchasing journey while building strong rapport and providing an exceptional customer service.

This role is ideal for someone who is after extra hours and happy to work on Saturday as well as an additional weekday.

About us

KAVALRI is an exciting Australian jewellery brand that specialises in custom-made diamond engagement and wedding rings. As an omnichannel diamond and jewellery business, we combine our online store and showroom locations in Melbourne, Brisbane and Perth to provide our valued customers with a fully transparent and personalised engagement and wedding ring shopping experience.

Responsibilities

This exciting role will require you to:

Take the customer through the end-to-end diamond engagement and wedding ring purchasing journey

Provide advice and guidance to help clients discover the perfect bespoke jewellery piece

Deliver an outstanding ring collection experience and offer post-purchase aftercare support, answering any customer queries.

Ensure we maintain our exceptional levels of customer service and after-sales support. This role has exposure to all parts of the customer journey including general enquiries, emailing quotes, order management, post-purchase follow-up and more.

What's on offer

Collaborative environment - work in an enjoyable, dynamic and friendly environment where you will have the opportunity to grow and be mentored to reach your full potential

Competitive remuneration and ongoing training - Receive a competitive salary package and training to enhance your product knowledge and sales skills

Job security - be an integral part of a well-established and rapidly growing business

Requirements

Strong work ethic and customer focused approach

Excellent rapport building skills and strong attention to detail

Experience in a retail sales environment and jewellery retail sales experience is preferred

Excellent verbal and written communication

High level of proficiency with technology & systems

This is a part-time role (2 days per week) on a Saturday and a flexible weekday.

Please include a cover letter with your application with details on your work experience and why this is the right role for you!

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a Jewellery Consultant?

Do you have customer service experience?

Do you have experience in a sales role?