Customer Services Officer (50D)
TAFE WA Central Regional
Posted 8 days ago
Permanent, full-time appointment available at our Carnarvon Campus
Please note: Aboriginality is essential for this position in accordance with section 50D of the Equal Opportunity Act.
To be eligible for appointment applicants must have a working visa (for fixed term contract appointments) or permanent residency (for permanent appointments).
About the role
The Customer Service Officer is the first point of contact for clients to the College and delivers professional and efficient customer service, as well as providing administrative support to the Campus Coordinator and location as required. Staff may be deployed within other work areas to meet broader business needs, as and when required.
To be successful in this role you will ideally have experience in working in a customer focussed environment, good communication, organisational and computing skills with the ability to work in a team.
To work for the College, you may be required to hold Australian or Australian equivalent qualification(s). If your qualification has been obtained overseas, the Overseas Qualifications Unit (OQU) offers a free assessment service to have your tertiary or higher education qualification(s) recognised. For further information please go to: https://migration.wa.gov.au/our-services-support/overseas-qualifications-unit-oqu
Our employees have access to a range of benefits including:
Salary packaging/sacrifice facility
11.5% employer super contribution
Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace
Thirteen weeks paid long service leave after 7 years
Fifteen days personal leave
Four weeks annual leave and an option to accrue ten additional days extra leave each year
Flexible working hours
Paid parental leave – 18 weeks
For Further Job Related Information and Application Instructions:
Please visit the Jobs WA job board by clicking the Apply button.
Find out more by visiting our website www.centralregionaltafe.wa.edu.au
Want to know more about working in WA?
For those seeking to gain insights into employment opportunities in Western Australia, we invite you to visit www.jobs.wa.gov.au. This resource offers valuable information on relocating to Western Australia, whether you are in the process of planning or conducting further research.
The WA Jobs and Workforce Hub serves as a comprehensive guide, providing details on visa applications, moving to WA, acquiring skills and qualifications, exploring job opportunities across various industries.
Advertised Vacancy Reference Number: CRG042.25S
Please note…The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.
Applications close Monday, 9 June 2025 at 4.00 pm (WST)
About TAFE WA Central Regional
At Central Regional TAFE our purpose is to offer quality education and training that gives our students the skills and knowledge for the jobs and industries of the future. With campuses across more than half of WA including Geraldton, Northam, Kalgoorlie, Carnarvon, Exmouth, Merredin and Moora, we deliver over 300 courses to 10,000 students each year. With nationally recognised qualifications and accredited training programs ranging from Certificate I to Advanced Diploma level, as well as non accredited training courses, like short courses and skill development solutions across a wide range of industry areas, there really is something for everyone.
To deliver quality courses we have a dedicated team of passionate individuals, all wanting to help make a difference. We strive to attract and retain committed, engaged and highly skilled people whose values align with ours. If you share a passion for quality and accessible education and training, you'll find working with us to be a rewarding experience. At Central Regional TAFE our focus is to create a supportive and collaborative team environment, and we are committed to ongoing development and support of staff as they build their careers. We're looking for passionate industry experts who want to strive for educational excellence and know that education can change people's lives for the better.
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