Customer Service Associate
Formitize
Posted 12 days ago
We’re looking for a proactive, friendly, and motivated Client Success Associate to join our team. This is a fantastic opportunity for someone who thrives on helping others, is eager to learn, and is looking to grow their skills.
In this role, you’ll be the first point of contact for our clients. Supporting onboarding, answering questions, resolving issues, and ensuring a smooth and positive experience. You'll also be learning our platform and internal processes to become a trusted expert.
What you’ll be doing:
Responding to client inquiries with confidence and efficiency
Supporting client onboarding and training
Troubleshooting issues and providing helpful solutions
Learning our systems from our team and self-teaching from available resources
Collaborating with the team to continuously improve the client experience
What we’re looking for:
A friendly, patient, and genuinely helpful communicator
Someone eager to learn and grow professionally
A self-starter who can absorb and apply information independently
Strong organizational skills and attention to detail
A desire to transition into a client success role over time
Why join us:
Clear path to a Client Success Manager role
Supportive and collaborative team culture
Opportunity to make a meaningful impact
Competitive salary: $60,000–$70,000
If you're looking for meaningful work, and the chance to grow your career in client success, we’d love to hear from you.
Apply now and grow with us.
About Formitize
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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