Technical & Training Manager

Electrical Expertise | Sales Enablement | Training Leadership
📍 Location: South East Melbourne

The Employer

This employer is a leading provider of electrical distribution and automation solutions across residential, commercial, and industrial markets. Known for innovation and technical excellence, they deliver high-quality products and services that help customers succeed every day.

The business is growing and is now looking for a customer-focused technical expert who is equally passionate about product knowledge and developing people.

The Role

As the new Technical & Training Manager, you'll be the first point of contact for internal teams and external customers when it comes to technical product support, compliance queries, training, and troubleshooting.

This is a hands-on, people-first role that sits at the intersection of technical knowledge, customer service, and sales enablement. You'll work closely with product managers, inspectors, regulators, and the broader sales and service teams to make sure everyone has the tools, training, and information they need to succeed.

This role is perfect for an experienced electrician looking to move into a dynamic, relationship-driven leadership role.

On a Typical Day, You Will:

• 🔧 Respond to technical product queries from customers and internal staff
• 📚 Develop and deliver engaging training programs for both new starters and seasoned professionals
• 🛠 Investigate and resolve installation issues, compliance concerns, and warranty claims
• 💬 Collaborate with regulators, inspectors, and standards committees
• 📊 Track training activities and technical trends to drive continuous improvement
• 📈 Attend trade shows and participate in industry events to stay at the forefront of innovation
• 🧠 Document and share knowledge to build a stronger, smarter technical team

The Candidate

• Qualified Commercial Electrician with at least 3-4 years' experience
• Extensive knowledge of commercial and residential installations
• Up-to-date on Australian standards, wiring rules, and regulations
• A passion for learning and sharing knowledge with others
• Strong presentation and communication skills - comfortable online or in person
• Highly organised and proactive - you love a plan and follow through
• A collaborative mindset - you work well across departments and with external stakeholders

The Package

• 💼 A leadership role that blends technical knowledge and people development
• 🚀 Opportunities to shape and influence the training culture of a national sales team
• 🌱 Be part of a company that values professionalism, continuous improvement, and innovation
• 📍 Work flexibly and make a meaningful impact across regions
• 💰 Competitive salary package of $110k pa - $120k pa + Annual KPI Bonus
• 🚙Fully Maintained Company Vehicle + tools of the trade

If you're ready to move beyond the tools and into a role that lets you lead, teach, and grow-this could be the next big step in your career.

If you have the above criteria apply below, or phone Ian on (07) 3172 2086 for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au