Are you a compliance champion with a deep understanding of Aged Care and NDIS? Ready to take the lead on quality, safety, and safeguarding in a high-impact community role? Step into a leadership position where your expertise drives real change.

About Us

Established in 1977, GCLA i proudly deliver NDIS, Aged Care, and Allied Health services that support people to live with dignity, independence, and purpose.

Our organisation is values-led, community-focused, and committed to quality and innovation. We walk alongside the people we support empowering choice, protecting rights, and strengthening wellbeing.

As we grow and evolve, we remain focused on delivering sector-leading services, maintaining the highest standards of care, and building a workforce that’s passionate about making a difference.

The Opportunity

We are seeking a dedicated Quality and Compliance Leader to join our senior team and lead the organisation’s compliance, quality, and safeguarding functions.

This leadership role will report directly to the CEO, offering the chance to influence at both strategic and operational levels.

Key Responsibilities

Lead the design, implementation, and oversight of GCLA’s quality and compliance frameworks across Aged Care and NDIS programs.

Ensure ongoing compliance with the Aged Care Quality Standards, NDIS Practice Standards, and legislative and regulatory requirements.

Prepare for and lead external audits, site visits, and accreditation reviews.

Manage incident reporting, complaints, feedback, restrictive practice reporting, and safeguarding matters.

Support continuous improvement through internal audits, risk reviews, and practice development.

Collaborate with Program Leaders to ensure policies, procedures, and customer care practices reflect compliance and best practice.

Contribute to Board reporting and organisational risk management.

What You’ll Bring

Demonstrated experience in a compliance, quality, or safeguarding leadership role within Aged Care and NDIS environments.

Sound knowledge of:

Aged Care Quality Standards and ACQSC expectations.

NDIS Practice Standards and NDIS Commission reporting requirements.

Strong interpersonal, communication, and stakeholder engagement skills.

High attention to detail, proactive problem-solving, and risk awareness.

Capacity to work both strategically and hands-on across services.

Relevant tertiary qualifications in health, social care, compliance, risk, or quality.

Mandatory Requirements

Applicants must have or be willing to obtain the following prior to commencement:

Working with Children Check (Blue Card)

NDIS Worker Screening Check (Yellow Card)

NDIS Orientation Module & Supporting Additional Needs Module

National Police Check (within 12 months)

First Aid & CPR Certification

Current driver’s licence

Why Join GCLA?

At GCLA, we offer a supportive and collaborative work environment where your contributions are valued. You’ll have the opportunity to shape our NDIS services and lead a passionate team that is dedicated to making a difference in the community. We provide ongoing professional development opportunities, competitive remuneration, and the chance to be part of an organisation that truly cares about its people and the community it serves.

What We Offer:

An inclusive, supportive environment: Work with a dedicated team committed to making a difference in the community.

Opportunities for growth: We believe in continuous learning and professional development to help you thrive in your role.

Competitive salary and benefits: Enjoy a rewarding career while making a real impact on the lives of our clients.

Your Days: In addition to your usual leave entitlements, you will receive 1 Your Day every 6 months.

Flexibility: We understand the importance of work-life balance and offer flexibility to support your well-being.

Ready to Make a Difference?

If you’re ready to lead with passion, drive excellence, and be part of a team that’s transforming lives, apply now to become GCLA’s next Quality and Compliance Leader