PRODUCT TEAM ADMINISTRATOR at THE BULLSHIFT COMPANY

NOTE: Please read the whole ad before applying. Applications by email, including CV and Cover Letter, to [email protected]

The Bullshift Company is an online learning product company based in Perth, Western Australia, with national and international clients, great content, a respected brand, a collaborative team and a strategy to grow.

We deliver presentations and programs for thousands of participants in 30+ organisations every year through “in-the-room” and virtual delivery, and with learner-driven products.

We are shifting from a Facilitator/Services business to an Online/Products company and looking for people to help us.

The Product Team Administrator role helps us to ensure:

The Learner gets great learning products – by collaborating on all Products in-development, well-established or in need of improvement.

The Client gets value from their investment – by helping us to ensure the products are engaging, effective and high quality.

The Product Team has an excellent Administrator to work on information management, version control, and attending to the many details involved in the conception, creation and production of our resources.

Our community of Shifty People (people who’ve signed up to our learning community) is engaged and learning, and contributing their thoughts, feelings and ideas to help us improve.

The Head of Product has an efficient, productive, reliable person assisting with the successful production of all resources including our online video series (Bullshift TV), social media materials, online audio series (Bullshift Radio), the Bullshift book and our various Team Shifty Guidebooks.

OUR PURPOSE

To learn and teach conscious communication through humour – helping people to be happier, healthier and more effective at work.

OUR VALUES

Help the learner – put the learner at the centre of everything we do. Ask, “How does this help the learner?” Do what you can to support their efforts to learn, use and improve Bullshift.

Excel at your work – do the work of your role to a high standard; be self-motivated and disciplined; respond to all requests within 48 hours, if only to say you’ve got it and where it’s up to; keep learning and improving yourself.

Be easy to deal with – make it as easy as possible for our clients and learners to deal with us; be easy for your teammates to work with by keeping your attachments low, holding things lightly, seeking and receiving feedback, and helping as needed.

Use and improve Bullshift – use everything we teach; improve it through practice and collaboration.

OUR CLIENTS and SERVICES

Andrew started his first business in 1993. He started The Bullshift Company – his fourth business – in 2015.

The current leaders of the company - Lianna, Ingrid, and Jess - have over 80 years combined experience in education, business and the arts.

The content we teach has been developed over more than 30 years in collaboration with tens of thousands of participants in hundreds of organisations.

Our clients include: Bankwest, Ramsay Healthcare, Australian Bureau of Statistics, Australian Signals Directorate (Defence), Australian Geospatial Intelligence Organisation (Defence), Dept of Health WA, Dept of Health SA, Bowra & O’Dea, the Fremantle Dockers, Sandfire Resources, ABN Group, WA Police, Seasol, Rezitech, Woodside, Rio Tinto, Royal Flying Doctor Service, the Fremantle Football Club, the Australian Bureau of Statistics, Capricorn and the AFP.

We offer The Four Shifts Program as 12 Webshops (1 hour facilitated virtual sessions) or five half-day “in the room” workshops, supported by 20 Episodes of Bullshift TV (online learning modules) and the book Bullshift.

Each Episode of Bullshift TV blends explanations of the concepts with cutaways and sketches to engage and reinforce. We have collaborated with over 40 cast and crew to produce the series and use learner feedback to continually improve.

Although we excel at “in the room” delivery and will continue to offer these services in places where we can send Facilitators, our strategy is to deliver Bullshift entirely online – anywhere in the world.

We’ve moved closer to achieving this mission with Team Shifty – a team program for which we provide all the resources so the client can drive it themselves – and MyBTV – in which individual participants complete Bullshift TV with written resources.

Our mission is to have 100,000 views of Episode 1 by June 30, 2030.

We will continue to deliver our current programs with excellence whilst improving our resources, processes, data analysis and feedback mechanisms – all with the focus to drive new product development, achieve our mission and meet our purpose.

WHAT DOES THE PRODUCT TEAM ADMINISTRATOR DO?

Assist with Information Management

Maintain accurate “Version control” of all resources – e.g. If we change an Episode, check it still correlates with all written and audio resources

Update and maintain all information management trackers.

Upload and maintain latest versions of all resources in the right places (LMS, G Drive, video library).

Capture feedback from learners to inform continuous improvement.

Assist with ensuring Credit lists are kept updated and accurate.

Administration on the Production of Video and Audio Resources

Bullshift TV, Team Shifty, audio learning series, the Bullshift book, Team Shifty Guidebooks, all downloadable resources, and marketing.

Assist with scouting locations/venues.

Assist with the documentation involved in securing permissions for shooting.

Assist with communications going to the Cast and Crew including:

Scripts

Locations

Costumes / props

Shooting schedule / Call sheets

Call sheets

Assist with finding props and costumes for shoots.

Assist the Producer on set when we shoot and in the studio when we record audio, for example:

As a Runner on set.

Capturing correct information as we shoot/record.

Checking continuity.

Communicating with the venue, catering, cast or crew as needed.

Administration on the Production of Written Resources

The book Bullshift, Team Shifty Guidebooks and all downloadable resources.

Assist with proofing and editing the book.

Assist with proofing and editing Shifty Moment Agendas, Shifty Reminders and all other written comms and resources.

Assist with product stock take and ordering requirements.

Coordinate the “Shifty People” learners’ community

Keep track of the Shifty People list as people join and leave.

Collaborate on the Shifty Reminders sent to the mailing list.

Coordinate focus groups and other online events for Shifty People.

Report on engagement of Shifty People.

Maintaining Relationships with Cast and Crew

Assist with scouting for new Cast and Crew.

Assist in the auditions process.

Update and maintain Cast & Crew Database.

Respond promptly and efficiently to Cast and Crew enquiries, eg; processing requests such as, “Can I please put that clip in my highlights reel?”

Help to ensure the Cast and Crew get the latest versions of their work.

Coordinate catering for all Shoot Days and Creative Workshops.

Help to build strong relationships through exceptional service.

Engage in Product Meetings

Collaborate on creating, planning and scheduling the production of written, video and audio resources.

Collaborate on improvements to all resources, including assessments.

Engage with All Functions

Engage fully in the Monday morning HQ Team Meetings.

Collaborate with Delivery on how our Products get to Clients and Learners.

Collaborate with Marketing on how Product can produce materials for promotion.

Collaborate with Sales on what the Sales team is learning from clients.

Collaborate with Corporate for good governance and the protection of the company and its people.

Process Improvement and Reporting

Support the Head of Product with continuous improvement.

Look for opportunities to streamline administrative processes and improve Product.

Work in the Bullshift Culture

Learn, use and improve Bullshift.

Remind yourself and others to practice.

Draw on learnings from your PRINT profile.

Engage in; Weekly Huddles with the Product Team, Quarterly Conversations with the Producer and Head of Product, Annual Reviews with the Head of Product.

Undertake further learning as required to grow in the role.

Engage in annual full-team strategy sessions.

WHAT ATTRIBUTES ARE WE LOOKING FOR?

A connection to our Purpose, Mission, and Values.

A desire to learn, use and improve Bullshift.

Excellent attention to detail.

Computer proficiency for emailing, document management, using the calendar, task management, and working in Excel and Word.

Good written communication skills including correct use of grammar.

Good skills in self-organisation and time management.

Ability to work quickly and effectively and adapt as things change.

High Passion for learning and development – including your own.

Low attachment – so you can adapt as we grow and let things go when we need to change.

Some ability to take feedback well so we can learn fast, improve and move on.

Openness to challenge.

Willingness to challenge.

You ask for help when you need it and offer help to others.

You like being with the team and can also work autonomously.

You are willing to learn new software programs or platforms as required.

You like collaborating.

AND WHAT'S IN IT FOR YOU APART FROM A SALARY?

Dynamic work.

Continuous learning.

Contribute to things that last and have positive impacts.

Collaborate on the growth of the company.

Fail and succeed together and celebrate the results.

Work in a team with a vision to build something grand and wonderful.

THE POSITION

Reports to: Head of Product, Ingrid Longley.

Hours/Location:

3-5 days per week (to be discussed).

Mostly in the office which is currently located at 313 Pier Street, Perth (location of office will likely change in 2026).

On set as required for shoots/audio records.

Salary: $65,000 plus Super per annum (pro rata)