Are you a detail-driven organiser who thrives on variety, excels at making things run smoothly, and loves keeping projects on track while supporting clients and lending a creative hand to operations and marketing? If so, we want to hear from you!

We’re on the hunt for a Project and Operations Coordinator to join our dynamic cybersecurity consultancy. This is a rare opportunity to be involved in both the structured delivery of projects and the ongoing coordination of managed services, while also contributing to marketing, operations, and team support.

About Us

We’re a well-established cybersecurity firm delivering a full range of services—from one-off engagements to long-term managed service partnerships. Our clients are mid-sized businesses across diverse industries, and our reputation is built on technical excellence, reliability, and exceptional client service.

Our team is tight-knit, curious, and passionate about making a real difference. We believe in continuous learning, smart systems, and great communication—and we’re looking for someone who shares these traits.

About the Role

As a Project and Operations Coordinator, you'll be the glue that keeps our delivery engine running—across both discrete cybersecurity projects and the continuous delivery of managed services. You’ll support scheduling, communication, and documentation while also contributing to our marketing efforts, office operations, and team coordination.

This is a highly varied role with a strong balance of structure and creativity—perfect for someone who likes to wear multiple hats and be at the centre of the action.

While you'll have significant opportunities to take responsibility and work autonomously, you will be fully supported from the top by the MD, COO, and respective team leads.

Responsibilities

Coordinate delivery of both short-term cybersecurity projects and ongoing managed services, including scheduling, task tracking, and reporting.

Run project meetings (commencement, progress, close-out), record outcomes, and follow up on actions with internal teams and clients.

Support client onboarding, milestones and contract renewals, while assisting with operational reviews and service management processes.

Contribute to customer success by gathering feedback, enhancing engagement, and tracking upsell or cross-sell opportunities.

Coordinate marketing content, including social media posts, video coordination, email campaigns, and branded materials.

Maintain office operations, including supplies, equipment, events, travel logistics, and WHS responsibilities.

Collaborate with technical teams and leadership to ensure efficient workflows, resource scheduling, and high-quality service delivery.

About You

Proven organisational skills, strong time management and exceptional attention to detail.

Tech-savvy with the ability to quickly learn and utilise new systems and tools.

Excellent verbal and written communication skills, with the ability to interact confidently with clients and internal teams

Proactive approach to work and commitment to follow through

Experience in customer service or relationship management.

Ability to prioritise tasks and manage time effectively

Highly regarded, but not essential:

Experience in project coordination or operations support.

Experience working within the cybersecurity or interest in technology sector.

Experience contributing to marketing activities, such as social media coordination or content support.

Why Join Us?

Be part of a fast-growing, highly respected cybersecurity firm.

Enjoy a varied role with exposure to project delivery, service operations, marketing, and more.

Work with a smart, supportive, and collaborative team that values your contributions.

Grow your career with ongoing training, support, and development opportunities.

Apply now

If you are a highly motivated and organised individual looking to get into cyber, with a passion for people and getting things done, we encourage you to apply for this exciting opportunity.

To apply please submit your cover letter and resume using the "Apply Now" button. For further information please contact Elaine Pereira at [email protected].