Location: Sydney, Australia
Type: Full-time, Permanent
Work Set Up: Flexible Work from Home Arrangements
Remuneration: $85,000 – $95,000 + Super + CPD + Registration Costs

Our client is a well-established migration firm that has an excellent reputation in the market for looking after small, medium and large businesses as well as individual clients. They understand the needs and challenges their customers face during the migration process and they prioritize customer satisfaction by ensuring honest, open, and timely communication in all matters. With a dedicated and experienced team specializing in business, employer-sponsored, family, skilled migrant, and student visas, they provide peace of mind by offering the best possible migration pathways. Their customers choose them because of the firm's ability to handle complex migration matters, great customer service, and successful track record. This is an opportunity to join a company that makes a significant impact in people’s lives and businesses while growing your career in a supportive, values-driven environment

About The Role

This role is a leadership role which provides direct support to the Principal Migration Agent while leading, supervising and mentoring a team of case managers and junior RMA’s. The role will also be providing high level consultations and client support work as well as providing operational and organizational support to ensure ongoing compliance with OMARA regulations, contribute to customer satisfaction by tracking relevant KPI’s and assist with the financial wellbeing of the business through timely payment collection follow-up’s.

On occasion, the role will also be required to attend networking events to represent the business and assist in converting leads into confirmed customers.

Duties and Responsibilities

Director Support

Provide legal advice on complex migration matters

Identify and escalate critical compliance or case issues

Deliver presentations to key partners and stakeholders

Assist with OMARA audits and quoting new clients

Attend high-level meetings with referral and business partners

Team Leadership

Be the go-to expert on Australian immigration law

Support and mentor case managers and junior RMAs

Delegate and review legal work to ensure quality and compliance

Lead internal training and keep the team updated on law and policy changes

Oversee Code of Conduct compliance and professional standards

Client-Facing Work

Conduct high-level client consultations

Supervise drafting and lodgment of employer-sponsored and GSM visas

Manage and review RFIs, grant letters, and final case files

Ensure accurate recordkeeping across Officio, Breeze, and ImmiAccount

Build strong relationships with key clients and referral partners

Operations & Compliance

Improve internal processes, checklists, and templates

Ensure timely payment collection and follow-up

Maintain accurate data and reporting through internal systems

Track team KPIs and support ongoing performance improvements

Train new hires and support their onboarding

Business Development

Attend networking events and represent the firm

Help convert inbound leads and support firm-wide growth

What's On Offer

As an ideal employer, our client will provide and pay the necessary access and CPD points for up-to-date license and registration. This includes:

10 CPD points

OMARA registration

Professional indemnity insurance

Legendcom access

Apart from competitive remuneration and other financial benefits, our client also provides flexible work-from-home arrangements, access to networking events, a wide and varied portfolio of business and individual clients, coaching and mentoring as well as a supportive, growth-focused environment.

The Ideal Candidate

We're looking for a dynamic and experienced Registered Migration Agent (MARN) with minimum 3 years of experience. The ideal candidate will have strong expertise in employer-sponsored visas (407, 482, 186) and a solid understanding of GSM and skills assessments. As a confident communicator and team player, you will thrive in a collaborative environment. Your detail-oriented nature and comprehensive knowledge of immigration law will be highly valued. This is a unique chance to be part of a supportive, values-driven company that significantly impacts people's lives and businesses. If you're passionate about what you do, be recognized for you bring and eager to advance your career, we want to hear from you!

How To Apply

Please click the "Apply Now" button and submit your resume along with a detailed cover letter outlining your relevant experience and why you are a great fit for this role.

For confidential queries, please send your queries via email to [email protected]