Would you love to be part of a talented team that knows how to work hard but have fun along the way?

Do you thrive on keeping things organised, ticking off to-do lists, and being the go-to person who makes everything run like clockwork?

Would you love to be part of a supportive, down-to-earth team delivering top-notch Heating, Cooling & Hot Water solutions – and keeping the wheels turning smoothly behind the scenes?

Would it change your work life if you could work for a company that values your contribution, pays well, and genuinely supports your personal and professional development?

Established in 2018 and based in Geelong, Martin Heating & Cooling is a fast-growing business specialising in Heating, Cooling & Hot Water systems. We’re on the hunt for a Scheduling & Administration Officer to join our office team and help keep the engine room of our business running at full speed.

We work throughout Geelong, Surf Coast, Bellarine, and Melbourne’s West – and we’re proud of our reputation. Check out our Google reviews!

Here’s why working with us will be the best career move you ever make:

You’ll be part of an awesome, supportive office environment where your work matters.

Receive on-the-job training and ongoing support from our experienced team.

Your efforts behind the scenes help our technicians and field staff stay efficient and productive.

We’re big on personal development – we want to see you grow and take ownership of your role.

Beers, barbeques and lots of fun social events – you’ll need a sense of humour!

An employer that genuinely cares about you.

Key Responsibilities:

Managing the admin inbox and taking prompt action on incoming enquiries.

Handling incoming phone calls and providing friendly, helpful support to customers and technicians.

Closing off completed jobs, ensuring all data, rebate claims, spreadsheets and notes are properly recorded and up to date.

Coordinating accepted quotes by booking jobs and liaising with the sales team.

Invoicing jobs efficiently and accurately supporting positive cashflow.

Handling customer enquiries with care and professionalism, and working with the Office Manager to resolve any complex issues promptly.

Following up on job requests and ensuring nothing falls through the cracks.

What we need from you:

Strong attention to detail and great organisational skills

Excellent communication and customer service skills

Prior experience in admin or scheduling is a big plus

Confidence juggling multiple tasks and meeting deadlines

Proficiency in Microsoft Office (Word, Excel, Outlook etc.)

A friendly, can-do attitude and team spirit

The ability to prioritise and manage competing deadlines.

Reliability, positivity, and a can-do attitude every day.

Willingness to pitch in where needed and work as part of a team.

If you’re someone who gets satisfaction from getting things done, staying organised, and being a vital support to a busy team – we want to hear from you.

If you think you've got what it takes then apply now. There is only one opportunity.

Send a copy of your CV, a photo and a brief covering letter telling us who you are and why you’re the right person for this job.

Check out our website at: www.martinheatingcooling.com.au
or Facebook: www.facebook.com/martinplumbingau/

Applications will close on 25th June 2025

Applicants are required to hold Australian Citizenship or Permanent Residency at time of application to be considered.