Stable & Essential Industry | Work/Life Balance | Onsite Parking

Amazing Team | Attractive Remuneration | Mackay Location I Professional Workplace

Monday to Friday | 38 Hours Per Week | Progression | Development | Training

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300!

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THIS ROLE

We are seeking an experienced and reliable Accounts Receivable Officer to provide efficient day-to-day support for our Mackay depot.

We are looking for someone with a high level of customer service skills, as well as the ability to learn quickly, and demonstrate a willingness to undertake any task at hand. This includes having excellent problem solving and time management skills.

JJ’s is an essential services industry, offering stability to employees and reliability to our customers.

This position is a permanent, full-time position (Monday to Friday).

KEY RESPONSIBILITIES

Managing incoming payments, ensuring they are allocated correctly to customer accounts

Maintaining and updating customer accounts

Following up overdue accounts and working with customers to resolve outstanding payments

Reconciling customer accounts

General administration, data entry and office support

Answering telephones and responding to email enquiries

Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required

Working closely with Operations, Sales, Administration and Management to ensure the flow of information

Other duties as requested

ABOUT YOU

Previous experience in Accounts Receivable or a similar role is highly regarded

Display a calm approach to difficult conversations which may sometimes present in the debt recovery function

Excellent communication skills, both written and verbal, with the ability to interact with various stakeholders

Detail orientated, able to manage and prioritise multiple tasks at once

Able to work independently while also being a collaborative team player

Proficient in office software and administrative systems, with a willingness to learn new tools and processes

Excellent time management skills with the ability to multitasks and prioritise workload

Positive attitude and strong work ethic, with a commitment to achieving customer service of the highest standard

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

The stability of a national, Australian family owned and operated business with over 90 years’ experience

Work/life balance - 8am-4pm

Essential services industry – job stability

Full-time, permanent role

Onsite parking

Local depot / workshop - Mackay

Career development and growth opportunities

Introductory and ongoing training

Health-fund discounts

Corporate Health and Fitness Program - Fitness Passport

Salary sacrificing and novated leasing

Banking partnerships – including financial, budgeting and mortgage advice

Discounts at over 100 retailers (including groceries and fuel)

Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee.

No agencies please, we’ve got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.