
School Administration- Enrolments Officer
Townsville Catholic Education
Posted 2 days ago
Position: School Officer - Enrolments Officer
Commencing Date: As soon as practicable
Tenure: Permanent, Part Time
Hours: 22 hours per week over 3 days
Salary Range: $35.93 to $37.06 per hour pending experience
Closing Date: Monday, 9 June 2025 unless filled prior
St Anthony's Catholic College is one of Townsville's best schools offering a Prep to Year 12 Catholic education, located in the rapidly growing Deeragun and Northern Beaches precinct with its motto being "Let Your Light Shine". It is a Townsville Catholic school in the Franciscan tradition and our community continues to be animated by the spirit of St Francis of Assisi. The College comprises state-of-the-art facilities situated in a peaceful bushland setting with extensive grounds and is well-resourced to support committed and professional teaching staff in the provision of quality Catholic education for students in the Northern Beaches. As part of our teaching team, we will provide a supportive, flexible working environment where care for all staff is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students.
About the role
St Anthony's Catholic College, Deeragun is seeking an experienced and dedicated administrative professional. This is a permanent, Part time position completing 22 hours per week. The role will commence as soon as practicable.
The Enrolment Officer works in collaboration with the Office Manager and provides high level administrative support to the College Leadership Team, demonstrating a degree of self-initiative, flexibility and attention to detail, and dependability.
The Enrolments Officer will be required to be the initial point of contact for all new families to the College. The incumbent will present a professional image and create a welcoming, warm and positive impression. As an initial point of contact for the prospective families of the college they deliver high quality customer service.
The position reports directly to the Office Manager but will work with the College Leadership team very closely.
Key Accountabilities
The Enrolments Officer will represent St Anthony’s Catholic College in a professional, warm, friendly and efficient manner. Duties include:
Enrolments
All enrolment enquiries for Years Prep to 12, providing a timely, tailored response and recording the enquiry in the College’s database for follow-up.
Manage the enrolment process for all students from enquiry through to commencement including the administration of all enrolment documentation.
Coordinate interviews for prospective students and families with relevant Leadership and Senior staff.
Maintain and enhance enrolment policies and procedures to maximise the efficiency of the enrolments process and the experience of prospective families.
Utilise Enquiry Tracker (or similar program) to adequately accept, process and monitor all current and future enrolment applications.
Maintain enrolments and enquiry databases to ensure they remain accurate and up-to-date, with all relevant information captured.
Ensure student departure processes are accurately completed for Years Prep to 12.
Completing Student Data Transfer Note for interstate transferees.
Responsibility for accuracy of Student data in Compass for all students and families.
Transitioning student portfolios and information to new schools as requested.
Student administration duties using Compass.
Performing end of year processes which include entering new students into Compass and assisting the Office Manager with rolling over students into their new classes for the following year.
Assisting leadership with class placement as well as communicating this information to parents.
Analysis and Reporting
Provide executive support and regular reports to the Principal on current and projected enrolment figures.
Analyse and report on the statistical data available in the College’s enrolments database regarding the movement of prospective enrolments through each stage of the journey from enquiry through to commencement, sharing feedback and insight on factors affecting enrolments.
Liaise with relevant stakeholders to prepare and provide data and information to relevant government departments, including bi-annual census data, and assist with audit visits arising from the submission of data to government agencies.
Assisting the Business Manager to develop reports on enrolment forecasts; statistical information on student enrolments; comparisons between past and current student numbers.
Seek and compile feedback from families on the enrolment process to determine levels of satisfaction and opportunities for improvement.
College Tours and Events – Coordination and Management
Conduct College tours for prospective students and families. Coordinate the involvement of other staff as required.
Attend and assist with organising Open Days, School Expos and any other College events with an enrolment focus.
Coordinate the organisation of Orientation Mornings/Days for new students, liaising with the appropriate staff.
Coordinate the production of event supplies and merchandise for Orientation Days
Assist and attend where appropriate, Information Nights for current and prospective parents and students.
General
Support the Administration team to ensure a consistently high level of customer service is upheld across the enrolment function and ensure data integrity is maintained.
Provide advice requiring knowledge of policies and/or the interpretation of rules or regulations within their area of operation.
Apply knowledge of relevant industrial instruments and occupational health and safety requirements.
Assistance and participation with marketing activities.
Assisting the administration team with day to day duties where they may arise
Any other task as reasonably directed by the Office Manager and Principal.
About you
Experience
Previous experience in an administrative and marketing or event services function, with the provision of focussed professional, administrative support
Demonstrated capacity to organise and prioritise a range of tasks and set priorities to meet deadlines in a busy environment
Demonstrated ability to work independently and as part of a team
Proven ability in providing accurate and informative assistance to staff, students and parents confidently.
Skills
Excellent communication skills (both oral and written)
Ability to adapt to changing circumstances and embrace new ideas
Highly developed computer literacy with the ability to operate a variety of platforms
Organisational planning and coordination skills including the ability to manage demanding or competing deadlines
The ability to proactively seek opportunities to extend ones professional scope of practice and learning.
For more information, please refer to the Position Description.
Mandatory Criteria
Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government
Qualification at certificate level or equivalent knowledge and experience relevant to the position
Current Driver’s Licence
Ability to travel from time to time within the Catholic Diocese of Townsville
Ability to perform the physical requirements of the role in a safe manner.
What we offer
Competitive Salary Range:
Annual Leave with 17.5% leave loading
Access to salary packaging options to maximise employee benefits and salary
Modern facilities, equipment and resources
Access to additional Employer Superannuation Contributions
Access to long service leave after 7 years of continuous service
14 Weeks’ paid parental leave
Deferred Salary Scheme
Access to corporate health schemes
Induction processes and professional learning programs
Access to Employee Assistance Program
Leadership development opportunities
Wellbeing programs and initiatives
Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.
Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
How to apply
Click on the link to apply via the Careers page.
About Townsville Catholic Education
Our mission is to provide services to our Catholic school communities which support them in achieving quality outcomes for students and in promoting the ongoing development of Catholic Education. We offer excitement, challenges, an amazing community and a professional, supportive environment. With a network of 29 schools and more than 2,500 staff throughout the Diocese, the Townsville Catholic Diocese offers a diverse range of opportunities.
Under the direction of Bishop Tim Harris, Bishop of the Diocese of Townsville, and organisational leadership of our Executive Director, Jacqui Francis, the Townsville Catholic Education Office (TCEO), a team of more than 70 people, support our schools in various areas of speciality. These include religious education, curriculum, ICT, Indigenous education, counselling, speech pathology, hearing and vision impairment, early years education, employment services, finance, planning and development and marketing.
The Diocese of Townsville covers an area that extends from Proserpine in the south through to Ingham in the north, and also extends west to the Northern Territory border. This includes the major commercial centres of Townsville and Mount Isa and several rural and remote communities including Palm Island.
Whether it be coastal cities and towns, outback communities or a tropical island, Townsville Catholic Education is looking for the best and brightest talent to join our team.
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