Position: School Officer - Administration - Switchboard
Commencing Date: As soon as practicable
Tenure: Term Time, Permanent
Salary Range: $33.20 - $34.61 per hour pending experience
Closing Date: Wednesday, 4 June 2025 unless filled prior

Ryan Catholic College, Kirwan was established in 1979 and has as its foundational story the well-known "Journey to Emmaus" from the Gospel of Luke. The theme of "journey" is one that is embraced by the college and is a fine metaphor for portraying the growth that all people experience in developing their spirituality, intellect, physical and social capabilities and wisdom.
The college has an enviable reputation for providing an education which results in graduates who are well rounded young people. Academic excellence is sought and achieved, yet there is a broad education provided so that all who seek our values find a suitable pathway to attaining their goals.

About the role

Ryan Catholic College, Kirwan, is seeking an experienced and dedicated School Officer - Administration - Switchboard. This position will complete 12 hours per across 2 days (Monday - Tuesday). The role is term time, permanent and will commence as soon as practicable.

We are seeking a highly motivated, professional and organised Administration Officer – Switchboard, who will bring a proactive mindset, excellent communication skills, and a warm, professional presence to our front-line team.

This role is perfect for someone who thrives in a dynamic school setting, takes pride in delivering exceptional customer service, and is capable of managing multiple tasks with confidence, care and discretion.

As the first point of contact for phone enquiries, you will be the voice of Ryan Catholic College. Reporting to the Business Manager and working collaboratively within our Administration team, you’ll play a pivotal role in ensuring seamless communication and outstanding support across the College community.

Key Accountabilities

The Administration Officer will represent Ryan Catholic College, with a professional, warm, friendly and efficient manner. Duties include:

Support the delivery of Administrative operational tasks associated with Records Management, Bulk Document production and administrative deliveries,

Maintain accurate data records and ensure timely processing of administrative documentation.

Scan, file, and manage physical and electronic records in accordance with data compliance, confidentiality, and retention policies.

Maintain and update internal administrative registers and logs.

Coordinate bulk document production including photocopying, laminating, and collation of college booklets, handouts, and promotional materials.

Oversee the receipt and verification of all incoming deliveries; ensure items are checked for accuracy and distributed to the appropriate departments in a timely manner.

Provide administration support that meets the day-to-day requirements of the college including:

Prepare professional documents including letters, spreadsheets, and reports.

Support the coordination of internal communications for students and staff. Relay voicemail and telephone messages accurately and in a timely manner.

Respond to general email enquiries with clarity, professionalism and warmth.

Provide accurate information to students, staff, parents and visitors with a solution-focused approach.

Provide support to student reception.

Assist at student reception and provide first aid support where necessary

Any other duties as reasonably requested to support the functionality of the college

Mandatory Criteria

Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government

Current First Aid Certificate or the ability to attain one.

Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria

5 Years administration and/or reception, preferably within an educational setting or a large organisation.

Some employees may be subject to pre-employment medical assessments during the selection process. Depending on the nature of the position, it may be necessary for successful applicants to be immunised against certain preventable diseases in order to minimise the risk of transmission.

For more information, please refer to the Position Description.

What we offer

Competitive Salary Range

Annual Leave with 17.5% leave loading

Access to salary packaging options to maximise employee benefits and salary

Modern facilities, equipment and resources

Access to additional Employer Superannuation Contributions

Access to long service leave after 7 years of continuous service

14 Weeks’ paid parental leave

Deferred Salary Scheme

Access to corporate health schemes

Induction processes and professional learning programs

Access to Employee Assistance Program

Well-being programs and initiatives

Our Organisation

Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the south, and north to Ingham and Halifax, south-west to Winton, and west to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island. Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission. Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

How to apply

Upload a current resume

Upload a cover letter addressing the skills, attributes and experience to support the key accountabilities of the role identified in the position description

Complete the application form including your two nominated professional referees (name, position title and email address)

Applications during the shortlisting phase will be kept confidential.

Applications close 3pm Wednesday, 4 June 2025 unless filled prior.

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