Role title: Administration Officer
Role type: Maximum Term Full Time (Maternity Leave Contract until April 2026)
Role grade: Administration Officer Grade 3 Year 1-2
Department and location: Day Procedure Centre, St Vincent's Hospital, Darlinghurst
Salary: $68,338.78 - $70,468.73 + super + salary packaging

Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by the Sisters of Charity in 1857, our 30,000+ healthcare professionals operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role
We are seeking a highly motivated Administration Officer to join the friendly and supportive team at St Vincent's Hospital's busy Day Procedure Centre (DPC).
Working Days/Hours: Monday to Friday - 8-hour shifts between the hours of 6:00 am and 8:00 pm.

Key responsibilities:

• Reception & Patient Support: Be the first point of contact for patients, providing high-quality customer service, managing enquiries, and guiding patients through their care journey.
• Efficient Patient Management: Accurately process admissions, discharges, and transfers using our Electronic Medical Record (EMR) systems.
• Comprehensive Record-Keeping: Compile and maintain patient admission documents and medical records with confidentiality and accuracy.
• Scheduling patient procedures. Complete patient bookings according to direction from Waitlist Manager. Patient contact and filing of medical records according to policy.
• Data Entry & Collaboration: Support multiple departments with administrative duties and accurate data input in TMS and COREPAS systems.

About you

• Strong Communication & Teamwork: You are confident working in a fast-paced, collaborative healthcare environment with excellent communication skills.
• Customer Service Excellence: You bring a patient-centred approach to all interactions.
• Tech-Savvy: You're experienced with EMR systems and Microsoft Office (Word, Outlook, Excel) and open to learning new technologies.
• Growth-Oriented: You are committed to ongoing personal and professional development.
• Detail-Oriented & Flexible: You can manage competing priorities and thrive in a busy, ever-changing setting.

Why work at St Vincent's?

• A mission-driven organisation focused on care for all, especially the most vulnerable
• Discounted gym memberships for you and your family via Fitness Passport
• Access to discounted Medibank private health insurance
• Take advantage of salary packaging to make a portion of your income tax-free
• Ongoing education support, including scholarship opportunities and paid study leave
  
  

About the hospital
Located in Darlinghurst, St Vincent's Hospital is:

• A vibrant, inner-city hospital in a beautiful and convenient location
• Close to cafes, galleries, theatres, and beaches
• Renowned for clinical excellence and outreach to at-risk populations
• Affiliated with major universities and research institutes
• Home to centres of excellence in transplantation, cardiology, cancer care, mental health, and more

Sponsorship / Work Rights
Please note that visa sponsorship is not available for this role. Applicants must be Australian or New Zealand citizens or hold a visa with full work rights in Australia.

Pre-employment checks
Employment is subject to completion of all required pre-employment checks, including proof of immunisations relevant to the role.

Equal opportunity
We value diversity and are committed to creating an inclusive environment for all employees.

How to apply
The closing date for applications is 19 June 2025
Please submit your resume and a brief cover letter outlining your interest and suitability for the role.
Recruitment agencies: Please note this role is not open to agency referrals.