Key Responsibilities

Oversee the day-to-day operations of the OSHC and Vacation Care programs

Ensure all practices align with the National Quality Framework, including My Time Our Place

Lead and support a committed team of educators, including recruitment, onboarding, mentoring, and training

Develop and review the Quality Improvement Plan (QIP)

Build meaningful relationships with families, school representatives, and the community

Manage budgets, enrolments, CCS processes, and fee collection

Maintain WHS compliance, risk management plans, and emergency procedures

Represent TKC in Assessment & Rating and liaise with regulatory authorities

Administration:

• Manage the day-to-day operations of the service in line with the NQF and as directed by Management.

• Monitor and contribute to the development of the Quality Improvement Plan (QIP).

• Keep up to date with all relevant legislation and communicate any changes to management and educators.

• Ensure compliance with the service policies and procedures.

• Ensure maintenance, storage and confidentiality of all family, children and educator’s records.

• Process family fee payments and manage CCS.

• Manage enrolment documentation.

• Remain within the assigned annual budget and manage expenditure.

• Participate in workshops, forums and other educational opportunities as necessary to increase personal knowledge, keep up to date with industry trends and share this knowledge with the educators and management where appropriate.

• Hold regular meetings with the Management and educators

Staffing:

• Ensure all educators are aware of their responsibilities under the NQF and have access to the Regulations and Law.

• Follow Working With Children Check procedures for educators, volunteers, students and other staff who may have direct contact with the children.

• Ensure staff records/personnel files are established and maintained.

• Implement specified conflict resolution and problem solving techniques where necessary.

• Ensure annual performance reviews are conducted.

Work, Health & Safety:

• Ensure compliance with the service’s Work, Health & Safety Policies and Procedures.

• Maintain the work environment so as to minimise risk to children, educators and visitors to the service. Report identified risks.

• Ensure the emergency and evacuation procedures are maintained and rehearsed in accordance with the Regulations (Regulation 97).

• Respond appropriately to accidents or emergencies, ensuring all treatments are recorded and the family and or regulatory authority is notified accordingly.

Program:

• Provide educators with guidance, written instruction and resources to develop, plan and implement quality programs for children that meet their physical, emotional, intellectual and social needs and which comply with the Framework for School Age Care - My Time Our Place.

• Ensure that processes are in place to comply with the requirements of the Regulations in relation to educational program and practice (Regulation 73-76).

• Utilise approved procedures to meet each child’s needs, having regard to the views of the families; advice provided by specialist advisors assisting families (where applicable); children with additional needs (and the families of these children) and the religious, cultural and linguistic requirements of the children and families.

• Ensure the program is monitored and evaluated on a regular basis by the educators and in consultation with families, children and management and that the evaluations are documented.

• Ensure that the written program is displayed at a place accessible to parents and that a copy is available on request.

• Ensure that appropriate program resources are maintained and budgeted for.