Permanent fulltime position within health sector

Based in Toowong (office-based position)

70K-85K

On the job training provided

About my client:

My client is an inclusive and diverse organization, who take pride on going the extra mile to deliver excellent care and high-quality outcomes for their patients. They employ the use of state-of-the-art equipment and cutting-edge technology because they believe their patients deserve the best.

About the Opportunity:

There is an immediate opportunity for an IT Support Technician.

The focus of the role will be to support key users and clinics within the region.

As an IT Support Technician, you will effectively support the clinic teams and medical staff through:

Maintaining a high standard of work and service at all times, demonstrating company values in all aspects of your work.

Providing exceptional customer service

Answering inbound calls and provide support to internal and external customers

Act as project resource on internal clinic projects

Identifying & proposing opportunities for system improvements

Providing technical support (diagnosing & repairing hardware & software faults, troubleshooting, installing & configuring hardware & software, resolving allocated tickets, etc.)

Participating in the on call / after‐hours support roster (after successful six months of service)

Communicating with stakeholders at all levels of the organization and work with external providers.

About You:

Alongside your experience with advanced desktop & computer systems and your ability to use & support software packages (eg. MS Office and line of business applications), you will also feel confident engaging and supporting staff at all levels.

Leadership experience and capabilities will be advantageous.

You will bring:

The right attitude to deliver and perform at your best!

A passion & drive to create positive improvements in service delivery

Excellent interpersonal & communication skills

High-level problem-solving skills

The ability to work collaboratively within a team

Exposure to the Health sector and associated systems will be advantageous

What my client can offer you:

Flexible working hours

Paid parental leave

Uniform allowance

Annual flu vaccinations

Personal and professional training and development programs

Access to local team events and rewards

Exclusive discounts on personal purchases through IT hardware provider

Wellbeing Gateway App to enhance your mental health and wellbeing.

Access to our Employee Assistance Program

If you are ready for your next challenge and you want to work for an organization that will help grow and develop you, apply now!

Important note: Applications close on Friday 20th June however we will be reviewing and progressing suitable applications as they are received, don’t delay, apply now!

If you have any questions, do not hesitate to email [email protected].