Are you a strategic thinker with a passion for books, community, and retail? We're looking for someone special to join our small team and help us to shape the future of two much-loved bookstores.

About Us

We’re a small independent bookstore in the Sunshine Coast hinterland town of Maleny, about to expand to the coast with another well-established location at the heart of its seaside community. Known for our warm service, curated shelves, and local literary events, we’re more than just stores—we're neighbourhood hubs for readers and creatives alike. We’re now inviting a new Business Support Manager to become part of the family and help support our growth with heart and purpose.

The Role

In this key position, you’ll work collaboratively with our business owners and store managers to support the daily operations and long-term sustainability of our business. This is a hands-on role based at the Maleny store, however, some travel between locations may be required from time to time. The role is ideal for someone who enjoys the variety that comes from balancing finance work with broader administrative support.

Key Responsibilities

Manage administration, streamline processes and keep our systems running efficiently

Resolve customer, system and supplier queries escalated by store teams

Manage inventory levels, supplier reconciliations and relationships with publishers

Prepare timely payments, payroll, financial reports and analysis to assist the owners with business decision-making and strategic planning

Support our retail team in implementing strategies to boost revenue growth

Fill in for team members to cover breaks, leave or peak times

What You’ll Bring

A self-starter mindset with a knack for staying on top of the details

Strong commercial acumen, especially in a small business environment

A love of books, literacy, and connecting with local communities

Great communication skills and the ability to multitask

A teamwork approach and willingness to jump in wherever needed—no task too big or small

Own car/licence

Why You’ll Love Working With Us

You’ll be welcomed into a supportive, values-led team that feels like family

You’ll work in a creative, book-loving environment in one of the most beautiful parts of the country

You’ll have the chance to assist in shaping the future of two thriving, much-loved bookstores

You'll enjoy a retail salary commensurate with experience, incentives and generous staff discounts

If you’re someone who’s excited to roll up their sleeves, bring ideas to the table, and be part of a close-knit team that supports one another every day, then apply now with your CV and a cover letter telling us about your experience and what excites you about joining our team. Applications will be assessed as they are received for an anticipated start in June.