This pay rate is inclusive of mandatory 25% casual loading

Position Details:

Role: Office Admin Coordinator
Location: Mermaid Beach,QLD
Hourly Rate: $34.58 per hour + super (inclusive of casual loading; Modern Award applies)
Anticipated Contract Duration: Tax Season - July/August - potentially longer depending on the volume
Anticipated Start Date: 17th of June
Anticipated Working hours: In Mermaid Beach we anticipate about 30 hours per week - however this might change depending on the volume.

Please note that offices are usually open from 8am - 6 pm weekdays during the tax season, some locations might be open on Saturday as well. Some locations are busier that other so your full-time availability would be preferable.

Where locations are not as busy a minimum of three shifts on three separate days if required.

Key Responsibilities:

• Greet clients and provide a professional, welcoming experience
• Handle incoming calls, schedule appointments, and offer service information
• Conduct pre-appointment calls and liaise with internal admin teams
• Accept and organise tax return drop-offs
• Process payments, manage office banking, and respond to emails promptly

What We're Looking For:

• Previous experience in reception or administrative support
• Strong communication and customer service skills
• Tech-savvy with proficiency in Microsoft Office Suite
• Professional presentation and a team-focused attitude
• Ability to quickly learn new systems and processes

Please note that you will need to complete a skills assessment in order to progress to the next stage, which you will receive after applying.

Interested? Make sure to apply!

This pay rate is inclusive of mandatory 25% casual loading