
Administration Officer- Student Reception
Townsville Catholic Education
Posted 2 days ago
Position: Administration Officer- Student Reception
Commencing Date: Monday 9 June 2025- Friday 5 December 2025
Tenure: Fixed Time, Term Time, 20 hours per week, 4 hours per day
Salary Range: $31.64 - $32.31 per hour pending experience
Closing Date: Monday 2 June unless filled prior
Good Shepherd Catholic School, Rasmussen is a Catholic co-educational school offering Prep to Year 6. Established in 1996, the school is situated on ten hectares of land and supports the families of the surrounding suburbs of the growing Upper Ross area of Townsville. Good Shepherd Catholic School encourages students by providing a learning environment of mutual trust and respect. The school has a strong commitment to engaging parents and encourages parental and family involvement. Located next to the St Mary MacKillop Early Learning Centre, families can access Catholic education from the early years through to Year 6 in a seamless transition. The Good Shepherd Catholic School culture is welcoming and inclusive and is underpinned by the motto, “Love, Faith, Learning”.
About the role
Good Shepherd Catholic School, Rasmussen is seeking an experienced and dedicated Administration Officer- Student Reception to commence on Monday 9 June 2025 and concluding on Friday 5 December 2025. This is a Term Time, Fixed Term position working 5 days per week, 4 hours a day for a total of 20 hours a week.
The Administration Officer will be required to liaise with visitors, parents, staff and students to the School and is responsible for providing high level administrative support demonstrating self-initiative, flexibility, attention to detail, autonomy and dependability. The incumbent will present a professional image and create a welcoming, warm and positive impression. As the initial point of contact for many key stakeholders, the Administration Officer will deliver high quality customer service.
Key Accountabilities
Support the delivery of operational tasks associated with reception and administration including:
Oversee student reception
Provide support to parent reception
Mail management and distribution
Responding to incoming telephone and email enquiries
Dealing professionally with and directing enquiries of parents, visitors and contractors
Data entry to support registers and record management.
Provide administration support that meets the day to day requirements of the school including:
Co-ordinate dissemination of information to staff and students
Production of documents – letters, registers, spreadsheets
Assist in the production of internal and external documents
Sort, prepare and file documents as required
Coordinate banking and receipting of items.
Support the delivery of tasks associated with community events and school functions
Responsible for following up on outstanding retreat, camp and excursion payments
Administer first aid where necessary
Monitor inventory for stationery and first aid supplies
Jointly oversee Uniform Shop
Interchangeable with Student Reception when required
Money handling
About you
Experience
Previous experience providing generalist administrative support
Demonstrated capacity to organise and prioritise a range of tasks and set priorities to meet deadlines in a busy office environment
Demonstrated ability to work independently and as part of a team to deliver support
Proven ability in providing accurate and informative assistance to staff, students and parents confidently.
Skills
Ability to adapt to changing circumstances and embrace new ideas with enthusiasm
Strong computer literacy skills with the ability to operate a variety of platforms and programs including Google and Microsoft Office (especially excel spreadsheets)
Organisational planning and coordination skills including the ability to demonstrate flexibility and manage demanding or competing deadlines.
Attributes
Enthusiastic, energetic, with a proactive can do attitude
Confident, well-presented and engaging with a personal warmth that engenders mutual respect with staff, parents and visitors
Flexible and responsive to the needs of the school community and driven to achieve the best outcomes
Willingness to learn and develop in a supported environment
Motivated with a “can do” attitude.
Mandatory Criteria
Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government
Minimum certificate level or higher qualification or equivalent relevant experience
First Aid Certificate or the ability to attain one
Ability to perform the physical requirements of the role in a safe manner.
Desirable Criteria
Recent administration and/or reception experience in a school or other environment.
For more information, please refer to the Position Description.
What we offer
Competitive Hourly Rate
Annual Leave with 17.5% leave loading
Access to salary packaging options to maximise employee benefits and salary
Modern facilities, equipment and resources
Access to additional Employer Superannuation Contributions
Access to long service leave after 7 years of continuous service
14 Weeks’ paid parental leave
Deferred Salary Scheme
Access to corporate health schemes
Induction processes and professional learning programs
Access to Employee Assistance Program
Well-being programs and initiatives
Our Organisation
Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the south, and north to Ingham and Halifax, south-west to Winton, and west to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island. Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission. Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.
How to apply
Click on the link to apply via the Careers page.
About Townsville Catholic Education
Our mission is to provide services to our Catholic school communities which support them in achieving quality outcomes for students and in promoting the ongoing development of Catholic Education. We offer excitement, challenges, an amazing community and a professional, supportive environment. With a network of 29 schools and more than 2,500 staff throughout the Diocese, the Townsville Catholic Diocese offers a diverse range of opportunities.
Under the direction of Bishop Tim Harris, Bishop of the Diocese of Townsville, and organisational leadership of our Executive Director, Jacqui Francis, the Townsville Catholic Education Office (TCEO), a team of more than 70 people, support our schools in various areas of speciality. These include religious education, curriculum, ICT, Indigenous education, counselling, speech pathology, hearing and vision impairment, early years education, employment services, finance, planning and development and marketing.
The Diocese of Townsville covers an area that extends from Proserpine in the south through to Ingham in the north, and also extends west to the Northern Territory border. This includes the major commercial centres of Townsville and Mount Isa and several rural and remote communities including Palm Island.
Whether it be coastal cities and towns, outback communities or a tropical island, Townsville Catholic Education is looking for the best and brightest talent to join our team.
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