Fixed Term Contract – 14 July 2025 to 5 December 2025

38 hours per week, term time

About Fraser Coast Anglican College

Fraser Coast Anglican College is a leading K-12 school in beautiful Hervey Bay, the gateway to World Heritage-listed Fraser Island (K’gari). As a proud member of the Anglican Schools network of South East Queensland, FCAC has a strong reputation for academic excellence, student engagement, and holistic education. FCAC was awarded ‘Regional School of the Year’ at the 2022 Australian Education Awards, a testament to its commitment to innovation, quality teaching, and student success.

About the role

We are seeking an experienced Student Services Officer to join our Student Services team and provide administration support to the College. This diverse and engaging role serves as the first point of contact for the public, College families, and students, offering a welcoming presence and ensuring smooth day-to-day interactions. Excellent customer service skills, time management skills, and the ability to work both independently and in a team are vital to this role.

Duties

As a Student Services Officer, you will:

Provide a high level of customer service to all customers including greeting all visitors professionally, answering general questions where possible and referring specific enquiries to other staff where appropriate

Receive incoming calls, take and distribute all messages efficiently to relevant staff, students and the College community

Provide a high level of customer and administrative support to the student body, prioritising their needs over other tasks

Assist in arranging student events and outdoor education camps

Process cash and eftpos payments

Undertake various administrative tasks as required

Skills and experience required

Excellent communication and customer service skills

Experience in a similar role within an independent school environment is highly desirable

Well-developed organisational and time management skills

Ability to demonstrate professionalism and confidentiality at all times

Possession of or the ability to acquire a current Working with Children Check (Paid Blue Card)

Possession of or the ability to acquire a current First Aid & CPR certificate (desirable)

To view the role statement for further information, please click here.

Applications close Monday, 26 May 2025.

Culture

Staff at FCAC are caring and dedicated people who value relationships, insist on high standards and are supportive of the aims and ethos of an Anglican school.

Benefits

Work with a leading, award-winning regional school

Fee discounts for children of staff members

Health and wellbeing initiatives (EAP, annual flu vaccine)

Salary packaging opportunities

Work in a supportive and innovative team environment

Fraser Coast Anglican College is an equal opportunity employer and a Child Safe Organisation.

How to apply

All applications must be received online via the ‘apply’ button on SEEK.

If you would like to apply for this position, please include:

a cover letter addressed to our Principal outlining:

o why you believe you are a great fit for our role

o why you want to work for FCAC

name and contact details of two (2) recent work referees

up to date resume

The Principal

Fraser Coast Anglican College

PO Box 1150, Hervey Bay, Qld, 4655

Telephone: (07) 4124 5411

Employment seekers wishing to work with children in paid non-teaching appointments must hold a current Paid Blue Card to be able to commence work. FCAC reserves the right to censor applications accordingly to comply with Queensland legislation, while also in accord with the Anglican Schools Recruitment Policy and timelines available at the time of processing each of its vacancies.