The Team:

Clinical Services is the heart of professional practice, quality, education, research, and governance at Ambulance Tasmania. We lead and support the development of clinical excellence across the state, working to ensure our paramedics and clinical teams deliver safe, evidence-based, and compassionate care to the Tasmanian community.

The Role:

The Executive Support Officer plays a vital role in enabling the smooth operation of the Clinical Services leadership team at Ambulance Tasmania. Reporting directly to the Executive Director - Clinical Services, this position provides high-level administrative and executive support across a range of sensitive, complex, and critical activities.

Key responsibilities include managing the day-to-day administration of the Executive Director’s office, coordinating complex documentation such as Department Minutes, Ministerial Briefs, and Question Time Briefs, and maintaining efficient communication systems to ensure timely flow of information across Clinical Services, the Department of Health, and other key stakeholders.

This role demands a high degree of professionalism, initiative, attention to detail, and the ability to manage competing priorities in a fast-paced, sensitive environment. The Executive Support Officer also plays an important part in upholding Clinical Services’ commitment to quality, governance, and continuous improvement, supporting better outcomes for our people and the communities we serve.

You will need

1. Sound knowledge of contemporary office management practices and administrative skills.
2. Demonstrated organisational and self-management skills with the ability to meet concurrent deadlines with a high degree of accuracy within a busy office environment.
3. High level interpersonal, written and verbal communication skills to effectively liaise with Agency staff, other emergency organisations as well as clients in a sensitive and confidential manner

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Permanent, full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Executive Support Officer Band 3.docx

Application Guide:

• Department of Health - Applicant Guide Sep 2024.docx

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Jennifer Bolster
Acting Executive Director, Clinical Services
0449 099 407
[email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

1. Provide administrative support to the Executive Director - Clinical Services including the use of initiative in the preparation of Department Minutes, Ministerial briefs, routine reports and other correspondence as required. 2. Provide administrative and clerical support services to the Executive Director - Clinical Services including note taking, scheduling of meetings and other appointments and the maintenance of a comprehensive diary of appointments. 3. Coordinate and provide secretarial assistance to committees as requested by the Executive Director - Clinical Services including compilation of agenda papers and minutes, and management of confidential information. 4. Arrange conferences and meetings of intra and interstate ambulance service personnel, as required, including quotes for conference venues, catering, accommodation and travel requirements. 5. Provide administrative support and assistance in the coordination of ongoing projects. 6. Undertake sensitive and confidential reception service as well as dealing with client enquiries on AT matters, and other routine matters, as required. 7. Undertake general clerical and organisational duties associated with the day-to-day operation of the office. This includes the maintenance of an effective communication system to ensure the timely flow of information to and from the Department of Health, emergency services and regions and the coordination and dissemination of incoming and outgoing files and papers as required including Secretary and Ministerial response and question time briefs. 8. Collate and compile regular and ad hoc statistical and other reports and maintain databases and spreadsheets to assist with reporting processes. 9. Undertake administrative research tasks as required (e.g., search files to establish history of events etc.). 10. Source, prepare and compile patient related records for approval to be released, when requested, to the Coroner, Tasmania Police, the patient, or other appropriate parties. 11. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.