Industry: Ventilation & Ceiling Fans | eCommerce | Wholesale

Universal Fans is a leading retailer and distributor of ceiling fans and ventilation products. With a strong foundation in eCommerce and a growing presence in wholesale and trade, we’re expanding our team to support our continued growth across multiple sales channels.

About the Role

We’re looking for a motivated and personable B2B Sales Representative to join our team. This role is ideal for someone who thrives on building relationships, managing inbound sales enquiries, and supporting our reseller and trade networks. While there may be some outbound activity, the focus is on responding to warm leads, nurturing existing accounts, and helping customers find the right solutions.

You’ll work closely with our Sales, Marketing, and Product teams to ensure a seamless customer experience and contribute to the growth of our Fanco and Claro brands.

Key Responsibilities

Manage and convert inbound B2B sales enquiries via phone, email, and CRM (Salesforce)

Build and maintain strong relationships with trade clients and commercial partners

Support the onboarding and growth of trade accounts and projects

Collaborate with the marketing team to align on promotions, campaigns, and product launches

Provide product advice and technical support to clients

Track and report on sales activity, trends, and opportunities

Contribute to continuous improvement of sales processes and customer experience

What We’re Looking For

3+ years in a B2B sales or account management role

Strong communication and relationship-building skills

Confidence in handling technical product enquiries (training provided)

Experience with CRM systems (Salesforce a plus)

A proactive, reliable, and customer-focused mindset

Strategic thinker with a results-driven mindset

Ability and willingness to travel as needed for client meetings and industry events in Victoria and Interstate

Bonus: Experience in the construction, electrical, or ventilation industries

Why Join Us?

Be part of a growing, innovative business with a strong market presence

Work in a supportive, collaborative team environment

Opportunity to grow your role as the business expands

Convenient Melbourne location with flexible work options

Competitive base salary and performance incentives

Ready to Apply?
We’d love to hear from you! Please submit your CV and a tailored cover letter telling us why you’re the right fit for this role and our team.