The Client

Our client stands at the forefront of supplying timber and building materials to both the construction industry and the DIY retail sector. Renowned for their commitment to the trade and investment in employee development and advancement, they are innovators and eco-friendly pioneers, committed to crafting sustainable building solutions. They offer a range of superior building and hardware products. As a proud Australian-owned entity, they emphasize the distribution of ethically sourced building materials throughout Australia.

The company operates cutting-edge facilities. The role provides significant opportunities for career progression and unparalleled training in their product range.

We are in search of a proactive individual who thrives on building and fostering relationships. A strong networker with sound judgment, quick thinking, detailed and has initiative is essential. The ideal candidate, regardless of gender, will possess a fervent desire to succeed, along with a great sense of humor and a dynamic personality.

The Role / Job Purpose:

Reporting into the State Sales Manager, you will expand our expertise, boosting our capabilities and the company's name.

The day-to-day aspect of the role encompasses:

• Accurately process customer orders and provide prompt resolutions to enquiries regarding products, stock, pricing, lead times, and delivery.
• Utilise excellent communication and interpersonal skills to effectively articulate product features, benefits and value to customers.
• Actively engage with current and prospective clients to understand and anticipate their evolving business needs.
• Contribute to the overall team environment, focusing on innovation, outstanding customer service and product and brand awareness.
• The overall role will encompass aspects of customer orders and enquiries, sales, administration and market and product knowledge
• Aid in the development of new products to further our client's products in market penetration

To be considered for this role, you must have:

• A background in customer service and sales plus timber product knowledge will be highly regarded.
• Enthusiasm for learning new products and industry knowledge.
• Exceptional verbal and written communication skills, allowing you to engage with clients confidently and professionally.
• Ability to multitask and adapt to the diverse needs of our customers.
• Strong interpersonal and negotiation skills.

This role is based in our client's custom-built office and showroom, and they take great pride in having a comfortable, welcoming place to work:

• Free, secure, onsite parking.

Essential Requirements

• As the face of our client's brand, you must be well presented and take pride in your personal presentation
• Genuine "people person" with a commitment to providing first-class customer service and developing relationships

Our client

understands that in order to maintain their position as an employee of choice, they need to constantly develop their staff and enable them to reach their full potential. This is a very team orientated organisation where you will be encouraged to grow and collaborate, be respected, involved and informed.

In addition to the company's outstanding culture, you will receive personal development and training, a structured career progression path.

All enquires will be held in the strictest of confidence. Email me with a detailed cover letter and resume at [email protected]

Thank you for applying for this position. Unfortunately, it is not possible to contact all people who respond to our ads. If you have not heard back from us within 6-10 business days, please assume that your application was not successful in this instance. Good luck with your application.