Kickstart Your Career as a Receptionist & Student Support – Ferntree Gully

About Us

Start Training is a well-established and highly regarded Registered Training Organisation (RTO) delivering high-quality training and assessment services to the warehousing and construction industries in Victoria.

What sets us apart is our strong student welfare focus and genuine care factor. We are passionate about making a difference in people’s lives, and our commitment to excellence has driven consistent growth. As part of this exciting journey, we are looking for a motivated and enthusiastic Receptionist & Student Support (Traineeship) to join our team at our Ferntree Gully venue.

About the Role

We are seeking a full-time Receptionist & Student Support team member to be based at our Ferntree Gully office, working Monday to Friday, 7:30 am – 3:30 pm. This is an entry-level position, ideal for someone eager to start a career in administration. We provide on-the-job training and enrolment in a Certificate III or IV in Business Administration, giving you the opportunity to gain valuable skills and grow within the company.

As a Receptionist & Student Support team member, you’ll play a vital role in ensuring our operations run smoothly and our students receive the best possible support. Your responsibilities will include:

• Customer Service – Answering phone and email enquiries, assisting students and staff with support needs.
• Administration – Data entry, maintaining student records, and providing general office support.
• Office & Training Supplies – Ordering office, training, and student amenities to ensure smooth daily operations.
• Facility Management – Ensuring the office and training facilities are clean, organised, and well-maintained.
• Reception Duties – Greeting students and visitors, managing bookings, and providing a welcoming environment.
• Supporting Staff – Assisting trainers and colleagues with administrative tasks and organisational needs.
• Social Activities – Helping to coordinate team events and initiatives to enhance our workplace culture.

What We’re Looking For

We are looking for someone who is motivated, professional, and eager to learn. If you have a positive attitude and the willingness to take on new challenges, we’d love to hear from you!

To be successful in this role, you will need:

• A professional and friendly phone manner.
• Strong organisational and communication skills.
• A “can-do” attitude and the ability to work well in a team.
• A keen eye for detail and ability to meet deadlines.
• Good computer skills (basic knowledge of Microsoft Office is a plus!).
• A proactive and adaptable approach to problem-solving.

Why You’ll Love Working with Us

At Start Training, we’re more than just a training provider – we’re a supportive and dynamic workplace that truly values its team members. Here’s what you can look forward to:

• Ongoing Learning & Development – We invest in your growth with on-the-job training and formal qualifications.
• Career Progression – Opportunities to upskill and take on new responsibilities as you grow with us.
• Positive Work Culture – Join a friendly, down-to-earth team that cares about your success.
• Job Security & Work-Life Balance – Enjoy a stable full-time role with consistent hours.
• Making a Difference – Be part of a company that helps people build better futures through education and training.

Start Training is committed to child safety and wellbeing, and all employees must provide a valid Working with Children Check prior to commencing employment.

Ready to Kickstart Your Career?

If this opportunity sounds like the perfect fit for you, we’d love to hear from you! Apply now via Seek by submitting your resume and a cover letter outlining why you’re the right person for this role.

Please note: Only shortlisted candidates will be contacted. We look forward to welcoming a new team member to Start Training!