Temporary Role, Full Time Hours - Potential for future permanent role

Deliver top-tier B2B customer service!

Join a company that brings world-class brands to customers across Australia.

About Company

Our client is an Australian-owned beauty distribution company that delivers world-class brands and aesthetic devices to salons, spas, and clinics across the country—backed by unrivalled service and support.

They are looking for a motivated Customer Service Specialist to join a supportive, high-performing team. You’ll play a key role in ensuring every order, enquiry, and client interaction is handled with accuracy and care.

This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple tasks, and brings strong data entry skills and customer focus to the table.

About the Role

Location: Office-based in Kurnell NSW

Schedule: Monday to Friday 9am-5:30pm - Half hour lunch

Duration: On going as required (Potential for future permanent role)

Start date: ASAP

Responsibilities:

Answer incoming calls

Processing orders directly into our system (data entry focused) whilst on the phone

Exceptional customer service

Proactively support customers to ensure service levels are maintained and customer satisfaction is maintained or exceeded

Communicate, problem solve, document and coordinate service issues, complaints, resolutions and responses

Provide product knowledge and support to our clients

Essential Criteria:

Experience in an administration role - minimum 2 years

Experience in B2B customer service - minimum 1 year

Previous call centre experience is highly regarded

A customer focus to ensure you always have our clients’ needs front of mind

Ability to navigate multiple systems whilst being on the phone

Strong communication, written and listening skills

High level of accuracy in data entry

Someone who thrives in a high energy, fast-paced & supportive team environment

Someone with a great attitude who wants to create the best outcomes for customers and the company

'Can-do' attitude

Confidence in dealing with a wide range of people

Excellent attention to detail, accuracy and time management

Apply NOW!!

You can email [email protected] or call us on 1300 923 000 if you have any questions regarding the role!

Remember to quote the role number #3702.

Once we receive your resume, we will review it, and if your experience aligns with the role, one of our consultants will reach out to you soon!