Are you ready to be the vital link between clients and their dream home? We're seeking a driven and detail-oriented Administration Officer to join a dynamic residential construction team, playing a pivotal role in the customer journey from contract signing through to handover.

This is more than just admin - it's about guiding clients through one of the biggest milestones in their lives. You'll be part of a supportive, fast-paced environment where communication, precision, and organisation make all the difference. If you're passionate about administration and servicing customers & thrive in a process-driven role, we want to hear from you.

What's on Offer:

A close-knit, supportive team culture

Opportunities to develop your career in the residential construction industry

A role where your organisational skills and customer service flair will truly shine

• 4 days in the office and 1 day working from home with flexible start and finish times

What You'll Be Doing:

Manage and maintain client files throughout the entire build process

Provide consistent, clear communication and updates to clients via phone and email

Liaise with internal teams, councils, certifiers, and suppliers to ensure smooth project delivery

Prepare and issue key documentation including quotes, variations, plans, and HIA contracts

Coordinate handovers and assist with obtaining final certificates

Keep project databases accurate and up to date using workflow systems

About You:

Minimum 2 years of experience in a customer service or administration role

Strong attention to detail and time management skills

Confident communicator, both written and verbal

Collaborative team player who thrives in a fast-paced, deadline-driven environment

Knowledge of residential construction or the Framework system is a bonus, but not essential

Ready to take the next step in your career?

Apply now and help deliver an exceptional experience to every client, every time.

Reach out to Mary on 0412 107 751 for a confidential discussion or apply today!