Do you thrive on the rhythm of the sea and the pulse of global logistics? Are containers, customs, and carriers your native language? We’re on the lookout for a detail-driven, solution-focused, and people-smart Inbound Sea Freight Operator to join our dynamic logistics crew.

At AquaAir we don’t just move goods—we move businesses forward. As a global player in freight and logistics, we pride ourselves on precision, innovation, and delivering the impossible daily. Our inbound operations are the backbone of our service, and we need you to help us keep things moving smoothly.

As our Inbound Sea Freight Operator, you’ll be responsible for navigating the complexities of global sea freight to ensure seamless delivery from port to door. You’ll work closely with shipping lines, customs agents, warehouses, and clients, making sure every shipment lands right where—and when—it’s supposed to.

Workload handled is from start to finish which brings great job satisfaction to your role

Job tasks and responsibilities

- Accurately monitor emails for any new FCL pre alerts received.

· Verify all forwarding / clearance documents are accurate and complete on receipt of new FCL pre alert

- Register new FCL shipments into our system and lodge SCA

· Track vessel / transhipment details with appropriate shipping lines and monitor thereafter

· Generate arrival notifications to our Customers Or External Brokers

- Pass full clearance documents to in-house customs team for clearance process

- Check FCL transport requirements for the shipment including truck types and client requirements

- Correctly check and make note of container detention free time and monitor empty return during transport process

- Co-ordinate and monitor any DAFF requirements for the shipment with our appointed DAFF depots (if required )

- Arrange EFT payments to shipping lines and request EDOs accordingly

- Co-ordinate and liaise with our external FCL transport provider regarding container collection from the port and delivery of cargo as required

-Check and actively monitor all customs status in ICS

- Lodge FCL Under bonds if required

· Actively monitor FCL wharf availability & Storage dates via 1-stop / DCN tracking Systems

- Communicate any shipment irregularities to Customers / External Brokers and update files as required

- Check, approve and purchase overseas Debit notes relevant to the file into our system.

- Check all costs associated are accounted for and accurately invoice out the complete file to the relevant party

Monitor COD payments if required

What we require from you

- Strong FCL transport knowledge

- Service oriented and customer focused can do attitude

- Strong organizational, attention to detail and multitasking skills

- Strong communication skills both verbal and written

- Able to work under pressure and be a team player

Skills and experience

-Minimum 4 years experience in FCL import role.

- Strong current FCL transport / DAFF requirements and co-ordination knowledge a must

- Current Freight Forwarding knowledge is a MUST (Experience with import files from start to finish preferred)

- Strong knowledge of INCOTERMS a must

- Strong mathematic skills and good English

- Touch typing

🚀 Why You’ll Love Working With Us

A fast-paced, supportive, and innovative team environment

Clear growth paths and opportunities to upskill

Competitive salary and benefits

Global exposure—work with clients and partners from around the world

Casual Fridays, coffee on tap, and sea freight puns always welcome 😄

Perks and benefits

- yearly review and bonus payments

- work life balance

- career development

- job security

- WFH a possibility after successful completion of probationary period

- Salary depending on age and experience

This is an exciting opportunity for someone who is looking to continue and build their career in freight forwarding with a progressive and reputable company.