Are you a strategic, results-driven leader with a passion for driving operational success and building high-performing teams?

Then look no further – Findon Swim School has a rare opportunity for an experienced Operations Manager to lead and elevate the performance of our Management Team.

For more than 25 years, our swim schools have been the preferred choice for South Australian families. Why? Because we’re committed to delivering an unrivalled customer experience while fostering vital life skills, health, and wellbeing through aquatic education.

At Swim Plus, we live by the belief that our people are our greatest asset. We invest in professional growth, long-term career development, and create an inclusive and empowering work culture. As Operations Manager, you will play a critical role in leading our management team, driving our vision, and shaping the future of our swim school.

If you think you’ve got what it takes, then read on to find out more about what we’re looking for!

As the Operations Manager, you will be responsible for overseeing and enhancing the day to day and long-term operational performance of Findon Swim School. Your leadership will drive consistency, quality and continuous improvement across our programs, systems and our overall customer experience.

Leadership & Communication

Ability to lead and work within a team environment

Champion a positive, high performance workplace culture.

Friendly, polite, with a great sense of humour

Great oral and written communicator

Excellent Customer Service ethos

Organisation

You apply yourself enthusiastically and energetically

You are well organised with strong attention to detail

You have excellent time / task management

Supervision

Supervision and Training of others in a fast-paced environment

Team Leader with efficient and effective management and delegation skills

Monitor and conduct Performance Reviews and staff meetings

Work well unsupervised and within a team environment

You embrace personal development and self-improvement opportunities

Management

Be an active contributor in our Strategic and Operational Management teams

See challenges as opportunities and explore solutions before reporting the problem

Are consistently in ‘SWOT mode’

Are a ‘Big Picture’ thinker

Initiative

Responsible and Reliable

Able to cheerfully accept and handle change

Show inventiveness, enterprise and instigate self-improvement

Operational Skills

Systems management, development, implementation and monitoring

Data entry, IClass Pro Software, RosterElf and Microsoft Office software

Enhanced technical skills

Marketing development (Loomly/Facebook and Publisher experience would be very beneficial)

This important role will need occasional travel between our three locations.

So, what are you waiting for? Send a cover letter addressing the points below and your resume to [email protected]

Your experience working in the Aquatics Industry and the types of roles

Your proficiency with Microsoft Office products, including Word, Excel and Outlook.

An example where you faced a number of competing priorities and how you handled it.

Only Shortlisted Candidates will be Contacted. Job to close first week of June 2025.

Swim Plus – we’re more than just a swim school!

Find out more about us at www.swimplus.net.au