Operations Manager – Disability Support | Human Rights Model Leader

Location: North Adelaide

Tibii is seeking an experienced, strategic, and values-driven Operations Manager to lead and elevate our disability support services across South Australia.

If you’re passionate about embedding human rights in practice, driving operational excellence, and making a tangible difference in people’s lives—we want to hear from you.

About Tibii

At Tibii (meaning “For you”), we exist to empower people with disability to live fulfilling, self-directed lives. We deliver high-quality, person-centred supports grounded in the Human Rights Model of Disability, challenging outdated perceptions, and creating inclusive communities.

Learn more: www.tibii.com.au

The Opportunity

As Operations Manager, you’ll oversee the daily operations of our disability support services, ensuring exceptional service delivery aligned with NDIS standards, compliance requirements, and Tibii’s values.

You’ll lead a dedicated team, optimise systems, manage risks, and drive continuous improvement—creating operational structures that uplift both participants and staff.

Key Responsibilities

Lead and manage daily operations across service delivery, compliance, rostering, incident management, and workforce planning

Monitor and ensure adherence to NDIS, SCHADS, and Fair Work compliance standards

Collaborate with leadership on organisational strategy, system improvements, and scaling operations

Mentor department leads and foster a values-aligned, accountable culture

Manage budgets and resources, ensuring sustainable, high-quality services

Act as a key liaison with regulators, partners, and stakeholders

Oversee quality assurance, audit readiness, and continuous improvement initiatives

Champion a human rights approach across all operational practices

About You

We’re looking for a professional who brings:

Proven leadership experience in operations management, ideally within disability, health, or community sectors

Strong knowledge of NDIS, SCHADS, Fair Work, and compliance frameworks

Strategic thinking with hands-on operational execution

Collaborative leadership style fostering accountability, empathy, and growth

Track record of managing budgets, systems, and regulatory standards

Excellent communication and stakeholder engagement skills

Alignment with Tibii’s mission and values

✨ Bonus if you have:

Experience leading CRM, rostering, or incident management system improvements

Qualifications in management, disability, community services, or business

Why Join Us?

🌿 Make a lasting impact through ethical, values-driven leadership
🌿 Collaborative, supportive team culture
🌿 Flexible work environment and work-life balance
🌿 Opportunities for professional growth and leadership development
🌿 Be part of a pioneering organisation embedding the Human Rights Model into everyday practice

How to Apply

If you’re ready to lead with heart, operational excellence, and purpose, we’d love to hear from you. Please submit your CV and a cover letter via SEEK.