Do you have a background in Finance or Financial Analytics? Are you looking for something new or a way to expand your horizons? Ironbark Software is seeking a Business Analyst with a background in finance to support our ERP software solution.

About Ironbark

Proudly Australian owned and operated for over 40 years, Ironbark Software are providers of fully integrated enterprise resource planning (ERP) solutions. We work to consistently provide innovative services to medium to large sized growing businesses across a wide range of industries, focusing on supply chain integration throughout Australia and New Zealand.

We value our unique and close connection to our customers in providing direct, high-quality support and custom solutions, designed to resolve complex business challenges.

With an inclusive and dynamic workplace, we support skill development and positive work culture.

Our modern, comfortable office space is located in the Brisbane Technology Park with easy access to transport, Off-Street parking provided and easy walking distance to plenty of great lunchtime options.

The Role

The role of a Business Analyst is key in software development, you will act as the bridge between the Customer’s business process requirements and the technical delivery of the Developer team.

Within this role you will work closely with our customers, Service delivery and Developer teams to uplift the solution and support our customer’s business growth and function.

Collaborate with subject matter experts both internally and with the Customer to gather, validate, and define process requirements, errors, new development, and training requirements.

Assist project planning and ensuring project timelines are met.

Provide progress updates and drive action to meet critical deadlines.

Elicit and document process models, detailing current state processes and developing and proposing future state processes.

Analyse, scope and document user and system requirements for projects and products as required. This includes facilitating stakeholder engagement and client training.

Collaborate with the technical teams to ensure the solutions meet business requirements and deliver high-quality software solutions.

Develop, deliver and support complex reporting needs both internally in our solution and via Power BI.

To succeed in this role, you will have excellent verbal communication skills, a keen desire to assist, the ability to manage multiple priorities and an eye for detail. Your proactive approach to understanding client needs will add measurable value to our client relationships and fit well with our organisation's culture.

You will have a healthy appetite to learn new technologies and be comfortable working with customers over the phone.

Full training is provided and once you are comfortable in the role, Hybrid working is available.

This role has the potential to further develop your skills in analytical thinking, business understanding and analysis across multiple industry verticals.

Essential Key Skills & Qualities

A logical thinker with clear, concise communication abilities.

Excellent written and verbal communication skills.

A team player with a 'can do' attitude.

A commitment to learning, taking direction and continuous improvement.

Ability to manage expectations and your appreciation of business pressures outside of your immediate area allows you to effectively assess and then implement enhancements in collaboration with your stakeholders whilst achieving key outcomes.

A deep and intuitive understanding of business workflow concepts and impacts.

Proven experience defining business process models and information/data models.

Strong expertise converting business requirements into functional specifications.

Able to work under pressure and multi-task across many initiatives.

An interest or passion for technology and troubleshooting.

The ability to talk to a wide range of different people with differing levels of technological expertise regarding technical concepts.

Demonstrated ability to effectively elicit, interpret, analyse and translate complex business information from stakeholders into documented solutions.

Excellent written and oral communication skills with the ability to explain technical concepts in plain English.

Ability and willingness to solve problems independently.

Ability to absorb and retain information quickly.

A troubleshooting mindset, willing to explore and define the parameters of an issue.

MUST HAVE full working rights via appropriate current VISA to work full-time within Australia - and available to commence work in Brisbane within 2-4 weeks of being offered the role.

Qualification requirements

A degree in Business or with a Major in Business or commerce is required for the role.

Desirable Experience and Skills

Additional study or experience in ITC or software is highly regarded.

Experience in finance is highly regarded.

Proven experience as a Business Analyst, Project Management or similar role within a technology-focused environment.

Experience in gathering and documenting business and technical requirements.

Experience in analysing complex inter-connected IT environments

Experience in Software as a Service (SaaS), Testing , Defect and Triage, Change management.

Experience in end-to-end program and project delivery.

Understanding or experience in resource management, CRM, logistics, fresh food, distribution, stock management, retail systems is beneficial.

Applications

If you are ready to kick start your career with a business that prides itself on providing exceptional customer service and building resilient teams, then send your application in now!!

Applications will be assessed within 2-4 weeks, and you will be contacted within 2-6 weeks of applying if you are selected for the next stage of the application process.
If you have questions about the role or your application, please direct your questions to [email protected]

Applicants are asked to provide a current resume along with details/ evidence to support the above requirements of the role.

Please note that only applicants meeting the criteria outlined above will be contacted as part of the short-listing process.