About the role:

Join the team in transforming how the Water and Wastewater Unit delivers value by shaping smart, efficient processes that align with corporate goals and meet all legislative requirements. Team up with passionate staff, the Contact Centre, and internal partners to create practical, customer-focused solutions that boost both service quality and business performance. Bring these improvements to life through dynamic, hands-on training that empowers teams, lifts capability, and drives real results across the organisation.

What's on offer:

• a base salary ranging from $81,860 per annum with competency-based increments up to $96,965 per annum, plus 11.5% super
• 70 hour, 9 day fortnight
• a maximum-term contract up to 12 months, with the possibility of extension subject to performance, funding and operational need
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Tertiary qualifications or post-graduate qualifications in a training related discipline such as Certificate IV in Training and Assessment, Certificate in Adult Education or Graduate Diploma in Education.
• Experience in implementing change management and business improvement projects in a large organisation.
• Experience in Microsoft SharePoint and business systems in a large organisation.
• Skilled in developing procedures, user manuals and delivering training using modern technology for individuals and groups.
• Strong research, problem-solving and data analysis skills to identify business improvement opportunities and implement new business processes.
• Ability to work well in a team and build organisation-wide relationships to implement customer solutions and drive business improvements.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Tweed Heads and can be directed to work from any Council work site.

Position closes:

Friday 30 May 2025 at 12 noon sharp (NSW time). Late applications will not be permitted.

SK97188A

OFFICE USE ONLY