We’re on the hunt for a creative and organised eCommerce & Content Coordinator to join our head office team in Newcastle. In this role, you’ll be the go-to person for product uploads, EDM campaigns, and everything in between, helping bring our online store and accessory ranges to life across Fayt and Glazey.

If you’re someone who thrives in a fast-paced, fashion-focused environment, loves wearing lots of creative hats, and knows your way around Shopify, Klayvio, and Canva, keep reading!

What you'll be doing:

Email Marketing

Plan, build, test, and schedule email and SMS campaigns in line with our marketing calendar

Manage Klaviyo automations, customer segments and flows

Brief in creative assets and ensure campaigns are on-brand, engaging, and conversion-driven

Use customer data and insights to personalise communications and refine segmentation strategies

Creative Direction & Content Creation

Design campaign assets, social media graphics, website graphics, and EDM visuals (Canva)

Assist with e-commerce photography shooting (no previous experience necessary)

Select imagery, edit in Lightroom, and work with external editors where needed

Product & Website Management

Upload and merchandise products on Shopify

Write product descriptions and collection copy

Update website banners, info pages (like FAQs and shipping), and promotional visuals

Regular website audits

Strategy, Research & Reporting

Stay across digital and fashion trends to inform new digital campaign ideas

Analyse campaign and flow performance across email and SMS

Report on wins and learnings, identify optimisation opportunities, and test new strategies

Be the in-house go-to for Klaviyo, and SMS platform functionality, ensuring best practice

What we're looking for:

2+ years in an eCommerce, digital marketing, or content-focused role (fashion or retail a bonus)

Experience with Shopify, Klaviyo (or similar), Canva, and Lightroom

Solid copywriting and editing skills

Strong attention to detail and creative flair

Proactive, organised, and ready to own your role

Why you'll love it here:

A fun, supportive team who values creativity and collaboration

A brand with purpose, personality, and big goals

Office perks and career development opportunities

Working on two growing e-commerce brands, with space to make your mark

Ready to join us?
Apply now with your resume, a short cover letter, and (if you’d like) examples of your recent work — whether it's EDMs, social media graphics, or product photography.

Please note

Applicants MUST be based in or near Newcastle NSW - this role is on-site.

We’re an equal opportunity employer. At Fayt, we’re committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities. If you need adjustments to the application process, just let us know, we’re happy to accommodate!