Recruitment Officer/Workforce Planner (12 Months Fixed Term - Mat Leave Cover)

Credo is a national leader in delivering retail service solutions for some of Australia’s most loved brands.
We work across metropolitan and regional Australia, delivering high-quality new store setups, refurbishments, and ongoing retail support services.

Our national installation and retail services workforce is backed by a dynamic corporate team based at our Head Office in Melbourne. To support our continued success, we're seeking an experienced Recruitment Officer / Workforce Planner to assist with the coordination of recruitment, onboarding, and rostering for our national workforce.

About the Role

As a key member of the People and Culture team, you’ll work closely with State Installation Managers and Project Managers to identify workforce needs and manage recruitment across Credo’s installation, retail, administrative, and management teams.

This is a hands-on, fast-paced role where your ability to think critically and act decisively will be vital. You’ll have the opportunity to shape and refine recruitment strategies to attract quality candidates to our growing team.

Your responsibilities will include:

Managing end-to-end recruitment processes, including high-volume casual roles

Partnering with internal teams to forecast staffing needs

Coordinating onboarding and induction processes

Daily workforce scheduling based on project requirements

Organising travel and logistics for the mobile workforce

Ensuring phones are monitored or correctly diverted during business hours

Maintaining accurate employee records and data entry

Supporting ongoing workforce planning and resourcing needs

This role would suit a skilled labour hire recruiter or high-volume recruitment consultant seeking a new challenge in an internal setting.

About You

We’re looking for someone who is proactive, people-focused, and highly organised. You'll thrive in a dynamic environment and enjoy working collaboratively to meet operational goals.

Key Skills & Experience:

Proven experience in end-to-end recruitment

Background in casual or high-volume recruitment (essential)

Experience in trades, retail, or labour hire recruitment (highly regarded)

Motivated self-starter with the ability to work effectively alongside a team

Strong interpersonal and communication skills

Ability to build rapport and maintain relationships with diverse stakeholders

High attention to detail and strong organisational skills

Experience with workforce scheduling and rostering systems

Proficiency in Microsoft Office Suite

Familiarity with Humanforce or Time Target (desirable)

Benefits:

Flexible & hybrid working arrangements

Collaborative and inclusive team culture

Free onsite parking

Access to our Employee Assistance Program (EAP)

Fantastic opportunity with a National Industry leader in retail service solutions, working with Australia’s favourite brand

We understand the importance of Recruitment in today’s business landscape and are seeking candidates who share our values.

To find out more about Credo - visit our website at www.credo.com.au

CREDO - Australia's leader in retail fit-out and installation.

Inclusion and diversity are a big part of Credo and as an equal opportunity employer we encourage applications from people of all ages and cultures (including Aboriginal and Torres Strait Islander people) to apply.