Logo for Customer Service and Sales - Telco

Customer Service and Sales - Telco

TSA Group
Perth, WA
A$52-$190 p/h + Commissions + Super
Hospitality & Tourism โ†’ Other
Full-time
Hybrid

Posted 23 days ago


๐ŸŒŸJoin Our Team at TSA Group - Australia!

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!

We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love; by revolutionizing the way they connect and communicate with brands.

Why You'll Love Working with Us:

๐ŸŒŸ Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+, with top performers earning closer to $100,000!

๐Ÿค Bustling Environment: Join a lively, active environment that is full of energy, while also receiving the best in class upskill and support to help you grow your career at TSA!

๐Ÿ’ผ Meaningful Work: Support small businesses across Australia by selling solutions they truly need. ๐Ÿ•’ Great Working Hours: Enjoy a 6 am-5 pm schedule (5am-4pm during daylight saving time), with no nights or weekend work!

๐ŸŽ Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

๐Ÿš€ Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.

๐Ÿก Work-Life Balance: After six months, and once you've mastered our training, work from home two days per week!

What You'll Be Doing:

Answer inbound calls from small business owners, representing and promoting a wide range of Telstra products and services.

Provide expert advice tailored to customer needs and lifestyles.

Use effective commincation skills to empathize with and understand customers

Confidently de-escalate any customer grievances

be flexible with hours to ensure we're there when our customers need us

What Makes You Perfect for This Role:

Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.

Strong computer literacy and multi-tasking abilities.

Self-motivation and a desire to push yourself to new heights.

Openness to learning new skills, implementing them, and celebrating your successes.

Resilience and the ability to perform at your best.

A solution-oriented mindset, always ready to resolve problems.

Availability to work Monday - Friday, 6 am-5 pm schedule (5am-4pm during daylight saving time).

If you're ready to take the next step and build a career in a vibrant workplace while earning amazing commissions, we want to hear from you! Please submit your application, and our recruitment team will be in touch soon.

Join Us!

At TSA Group - Australia, we love diversity and welcome applications from all qualified candidates. If you meet this criterion, we'd love to hear from you! Apply now and start an exciting journey with us!

Check out the links below or just press that apply button and we'll show you everything!

Website: TSA Group

Instagram: tsa_group_

LinkedIn: TSA Group Australia

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to [email protected].


About TSA Group

Perth, WA, Australia
1001-5000 employees

At TSA, we work with our clients to understand their target customers, and our approach enables us to fine tune your sales process focusing on driving conversion whilst also reducing effort. We have the people, skills and analytics to deliver on your B2B and B2C sales goals in Australia as well as a proven track record of delivering results with some of Australiaโ€™s largest and most recognizable brands. We successfully acquire new customers in the telecommunications, utilities connection, financial services and retail sectors across Australia.

Source: this is an extract from the companyโ€™s own website.

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