Part - time Physiotherapy Reception/Administration Role

We are a busy well-established allied health practice in leafy Surrey Hills. We are seeking a permanent part-time receptionist/office administrator to join our close-knit team on Wednesdays - 2pm to 6.15pm and Fridays 8.00 till 3.00pm. It is imperative that you are also able to fill in for staff holidays (with notice).

We would love to meet someone with a passion for providing amazing customer service; great communication and organisation skills; and the ability to be able to prioritise under pressure. Ideally you will have worked in a similar role and love a busy job with lots of variety!

We are looking for someone who would like to stay with us for at least several years and has some flexibility as the practice's needs change.

We are a fully computer based practice, so computer literacy is a must. You must be proficient with the basic Microsoft Office Suite. We also use a practice management program called Cliniko that you will be trained in (though previous experience would be wonderful!)

Responsibilities will include but not be limited to:

Welcoming and greeting patients – first point of contact

Answering phones and emails, making appointments, management of enquiries

Patient billings – Private, Medicare, DVA, TAC, WorkCover

Daily reports and reconciliation

Data entry and scanning

Assisting and working with other reception staff

Assisting Practitioners as necessary

Opening and closing practice when required

Multitasking and ensuring the smooth operation of the practice

General cleaning

We are seeking someone to work Wednesday afternoon/evenings and Fridays approximately 10 hours per week We value flexibility. Availability to cover shifts over holiday and leave periods is imperative and at short notice would be an advantage.

Please 'apply now' with your resume and a cover letter to Wilda Kerr - Practice Manager detailing the skills you can bring to our organisation. Applications that do not include a cover letter will NOT be considered.