Why Join us?

We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.

When you join us, you will be provided with a competitive rate of pay, not-for-profit salary packaging benefits and the support of a wonderful leadership team and colleagues.

In this rewarding role you will work in a team environment where every day will be different. With your can-do attitude, you will be responsible for the direct care of our residents ensuring they are able to "Live Life to the Full" in our home-like environment.

At Southern Cross Care, our organisational culture is deeply rooted in our core values. Our team wholeheartedly embraces our unwavering commitment and principles. Our strategic plan is meticulously crafted around five guiding principles that steer our path, all with the ultimate goal of enriching the lives of older people.

This position will be offered as Full time Permanent role working at head office at Epping NSW.

Role Purpose

The Clinical Quality Data Scientist is a key contributor to enhancing clinical governance and quality management at Southern Cross Care (SCC) NSW & ACT.

This role is responsible for the systematic collation, monitoring and reporting of key clinical indicators across SCC, ensuring effective implementation and evaluation of the SCC Clinical Governance Framework, Quality
Management Systems and Purposeful Living Programs.

Reporting to the Clinical Governance Manager and closely collaborating with the Head of Quality Care Governance and Engagement, the Clinical Quality Data Scientist will collect, analyse and compile relevant Key Performance Indicator (KPI) data from daily operations and strategic initiatives.

This position requires strong collaboration with various stakeholders to accurately measure clinical outcomes, analyse data trends, identify underlying issues, and drive continuous quality improvement. Candidates should possess clinical expertise, a thorough understanding of SCC’s clinical and care processes, exceptional attention to detail, and strong data analytical skills. The role has a significant impact on patient care and organisational goals, making it essential for candidates to be passionate about quality improvement in the healthcare setting.

The Clinical Quality Data Scientist Key Responsibilities but not limited to:

Collation and Submission of Data
Collect, compile and submit relevant quality indicator data, including but not limited to National Quality Indicator Program (NQIP) data, in a timely and accurate manner to ensure compliance with regulatory requirements and uphold the highest standards of care.

Quality Assurance Reporting
Evaluate and report on quality assurance activities, including the internal audit program, to identify improvement opportunities and ensure adherence to quality standards.

Coordination of the Internal Clinical Indicator Program
Assist in coordinating the internal clinical indicator program by ensuring accurate tracking and reporting of clinical outcomes that align with quality improvement efforts.

Collaboration with Stakeholders
Work closely with stakeholders, including ICT teams, to assess and enhance data integrity and consistency in data collection and reporting.

Data Entry Support for Projects
Assist in data entry and management related to clinical trials or quality improvement projects, ensuring accuracy and compliance with relevant protocols, as required.

Data Analysis and Trend Identification
Assist in extracting, cleaning and preparing data from various sources for analysis. Analyse collected data to identify trends, underlying issues, and opportunities for quality enhancement, providing actionable insights to the Clinical Governance Manager and National Quality and Clinical Governance Team.

Development of Reporting Tools
Contribute to the creation and maintenance of reporting tools and dashboards that facilitate effective monitoring and communication of clinical quality indicators.

Training and Support
Provide ongoing training and support to staff on data collection processes and quality improvement initiatives, promoting a culture of accountability and excellence within the organisation.

Requirements

Essential

Bachelor’s degree or diploma in a relevant
field (e.g., health sciences, nursing, data
analysis).

Proven work experience in data collection,
analysis, and reporting

Strong understanding of data governance
Proficiency in data management software
and tools, with strong analytical skills. (e.g.
Power BI, Python, Tableau or similar
software)

Excellent communication and interpersonal
skills, with the ability to work
collaboratively with diverse stakeholders.

Strong organisational skills and attention to
detail.

Desirable

Postgraduate qualifications in a relevant
field (e.g., health administration, public
health, quality management).

Experience working with clinical information in
a health care environment or complex data
projects with a data linkage component. (e.g.,
health informatics, statistics, data science,
epidemiology, public/clinical health).

Experience with specific data management
systems or software.

Familiarity with clinical governance, quality
management systems, and regulatory
requirements in aged care.

Familiarity with accreditation processes and
quality improvement frameworks in health
care

Southern Cross Benefits!

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

Discounted private health insurance

Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

Annual leave loading

Ongoing Training and Development

Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

Referral Bonus Program

Want to join our Southern Cross Care Family?

Apply today - We can’t wait to hear from you!