Adelaide’s Finest Supermarkets Pasadena Foodland is looking for Customer Service 2IC. A Second-in-Charge Customer Service Supervisor (often referred to as 2IC) plays a crucial role in supporting the Customer Service Manager and ensuring smooth operations within the customer service team.

This is a 38-hour per week position, across a 7-day rotating roster.

Applicants must have previous leadership and Customer Service experience.

Previous supermarket experience is not essential but will be well regarded.

Required Skills & Qualifications:

· Strong leadership and communication skills.

· Experience in customer service and supervisory roles.

· Ability to handle escalations and problem-solving efficiently.

· Ability to work under pressure and multitask effectively.

· Maintain a clean and safe space for customers and staff

· Willingness to work hours across all our trading hours

· Mon-Fri 7am-9pm Sat 7am-5pm Sun 9am-5pm

Assist in training and developing customer service team in processes

To apply online, please click the Apply button, and upload cover letter and resume.