About Us

We are a dedicated medical administration company supporting Dr. Kurinji Kannan, a leading Urogynaecologist and Obstetrician & Gynaecologist, at our well-established specialist practice located in Hyde Park. We provide high-quality, patient-centred care in a friendly and professional environment.

We are now looking to welcome experienced, competent, and reliable Medical Receptionists to join our small and supportive team.

Key Responsibilities

As the Medical Receptionist, you will work closely with our specialist doctor and allied health professionals. Your duties will include (but are not limited to):

Greeting and welcoming patients with empathy and professionalism

Answering phone calls promptly and maintaining accurate call records

Scheduling patient appointments with strong attention to detail

Coordinating with hospitals for theatre lists and procedural planning

Billing patients and processing payments via Medicare, DVA, private funds, and EFTPOS

Reconciling receipts and reporting billing information to the doctor or business manager

Managing administrative tasks such as scanning, filing, faxing, mailouts, and updating records

Essential Requirements

Minimum 3 years’ experience in medical reception, specifically in a specialist practice

Proficiency in Genie software across all key functions:

Creating and updating patient records

Appointment scheduling and modifications

Billing (including deposits, receipts, claims submission, and reporting)

Running Medicare and private health fund updates

⚠️ Candidates without demonstrable Genie experience are unlikely to be shortlisted for interview.

Desirable Attributes

High integrity, professionalism, and respect for patient confidentiality

Compassionate approach to patient care

Clear and courteous communication skills

Team-oriented mindset with flexibility to support business needs

Other Considerations

Flexibility to stay beyond rostered hours when clinics occasionally run overtime

Occasional Saturday availability, where required (these are rare and planned in advance)

What We Offer

A respectful, supportive and result oriented work culture

An opportunity to work closely with a reputable specialist in women’s health

Stable employment in a patient-focused practice