Medical Receptionist - Esperance WA

Multi-skilled Receptionist required

Recherche Medical Centre is a leading healthcare facility dedicated to providing exceptional patient care and promoting overall well-being. Our team of experienced healthcare professionals are committed to delivering high-quality services in a compassionate and supportive environment. As part of our continued commitment to excellence, we are seeking dynamic and organized individual to join us in the role of Medical Receptionist.

Qualifications:

Previous experience in a receptionist or customer service role preferred.

Excellent communication and interpersonal skills.

Strong organizational abilities with a keen eye for detail.

Ability to adapt to changing priorities and handle high-pressure situations with poise.

Proficiency in office software and systems.

Proficiency in typing, speed and accuracy.

Ability to handle sensitive and confidential information with discretion.

Ability to work with a high level of professionalism.

Ability to work independently, show initiative and work productively within a team environment.

Ability to multi-task in busy periods.

Responsibilities:

Greet and assist patients with a warm and welcoming demeanour.

Schedule and confirm appointments, ensuring efficient use of medical staff's time.

Answer phone calls, address inquiries, and provide information to patients with professionalism and courtesy.

Verify patient information and health card details accurately.

Maintain organized and up-to-date patient records.

Liaise with patients and their families in a compassionate manner.

Collaborate with medical staff to ensure smooth patient flow and excellent service.

Handle administrative tasks such as filing, data entry, and other office duties.

Open and close practice (beginning and end of day procedures).

Keep up to date with changes as directed from management.

We Offer:

Highly competitive salary in same field of work.

Training in the medical software programs.

On-going training in all aspects of the job role.

Monday to Friday workdays. No weekend work.

Opportunity to progress within the Company to more senior job roles.

The successful applicant will be required to:

Undertake a pre-employment interview.

Provide appropriate references for contact as requested by the Practice.

Participate in the practice orientation or induction program.

Be available to start within 2 - 4 weeks.

Deadline for Application: 23rd May 2025

If you are a versatile individual who thrives in a fast-paced environment and excels at juggling multiple responsibilities while maintaining a professional demeanour, we invite you to apply for this exciting opportunity.

Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for the position. We look forward to welcoming a new member to our team!

Please forward resumes to: The Practice Manager - [email protected]