Organisational Context

Australian Multicultural Community Services (AMCS) is a not-for-profit organisation that has over 40 years’ experience supporting multicultural seniors to live independently and stay connected. Offering salary packaging opportunities.

Management and Accountability

Direct accountability is to the Manager – Community Connections and Well-being. AMCS Management has a right to review this position description.

Diversity, Inclusion and Cultural Competence

Ensure that the diverse needs of clients are considered and accommodated. This includes and incorporates physical, cultural, gender-identity and other.

Able to respect the diverse needs of other people.

Able to communicate effectively with people from diverse backgrounds.

In all instances works harmoniously with diverse people including people from CALD backgrounds.

Key Responsibilities

Recruitment of Clients

Assess clients for the appropriate volunteer program across the Melbourne’s South-East suburbs.

Recruit, select, induct, and train volunteers.

Match volunteers with clients.

Prepare care plans and other relevant documents for each client.

Provide regular on-going training for all volunteers.

Supervise and support volunteers.

Organise appreciation functions or similar for volunteers.

Administration of the Program

Maintain client’s and volunteer’s files on ongoing basis.

Monitor My Aged Care portal for referrals and action them.

Approve reimbursement statements for volunteers.

Collect and submit statistics for internal and departmental requests and reports.

Monitor and review existing matches.

Monitor and communicate with clients and volunteers waiting to be matched.

Reports, budgets, and policy development

Prepare monthly report.

Prepare and submit reports to the funding bodies in a timely manner.

Support with the preparation of grant submissions and program/service proposals.

Develop and update appropriate policies and manuals for the Volunteer Programs.

Community Engagement and Marketing

Develop strong networks with relevant organisations that result in referrals for the program.

Promote of all AMCS programs.

Key Selection Criteria

Experience

Experience in working with older people and/or people with disabilities and carers

Experience in recruitment, induction, supervision, and coordination of volunteers

Knowledge

Strong knowledge of social support and other relevant services

Skills

Computer and report writing skills

Well-developed interpersonal and communication skills

Creative and enthusiastic, with the ability to motivate others

Ability to work independently and as part of a team

Excellent organisational and time management skills

Able to maintain high levels of confidentiality

Requirements

Current Victorian driver’s license and access to a car

Conditions of Employment

1. All employees, including volunteers are required to provide a current National Police Certificate before commencing work with AMCS.

2. Continuous employment with the organisation is conditional upon the receipt of ongoing funding for the program.

3. Meeting any medical standards required to perform the inherent requirements of the role.

Please note that the recruitment process will be ongoing while the job advertisement is live