• Full time permanent opportunity in the Physiotherapy team.
  
• Salary from $62,414 to $64,010 p.a., plus 11.5% superannuation and access to the full salary packaging benefit with Maxxia to maximise your take home pay.
  
• Be part of a University-owned, innovative academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged.

The Role

MQ Health is currently recruiting for a Physiotherapy Receptionist and Administration Assistant to provide high quality support services to the medical practice physiotherapists and clinicians. In this role, you will provide excellent customer service, making appointments and answering enquiries from patients and medical practitioners. You will have extensive experience in scheduling appointments, calendar management, managing patient records and data entry. This role will also have a large focus on billing, invoicing and insurance claims process, with your knowledge in medical specific codes and processes being a vital asset to the team.

Previous experience in Allied Health administration is highly desirable with a general understanding of physiotherapy services and terminology being significantly beneficial for the role.

About Us

Macquarie University Hospital is Australia's first and only private not-for-profit teaching hospital on a university campus. The hospital sits under the umbrella of MQ Health, encompassing the Faculty of Medicine, Health and Human Sciences and other specialised clinical services. Modelled on renowned international university hospitals, our approach to treatment is based on combining the best available knowledge, expertise and technology to ensure our patients receive a comprehensive and integrated service, as well as the utmost compassion, support and care.

We offer fabulous Employee Benefits including:

• Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
  
• Post graduate study and ongoing education support through scholarship programs.
  
• Corporate private healthcare rates
  
• Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate

To Apply

To be considered for this position, demonstrate the below requirements in your CV and a 1-2-page cover letter

• Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients
  
• Demonstrated commitment to high level of customer service delivered in a professional manner at all times
  
• Extensive experience in appointment scheduling, calendar management, management of patient records and data entry (electronic & paper based).
  
• Demonstrated experience in billing, invoicing, stock management (clinical and office) and insurance claims processing
  
• Competency in health-related software packages (Genie or Best Practice)
  
• Excellent organisational and time management skills

Desirable

• Demonstrated 3 years reception and/or administration experience - preferably working in a general or specialist medical practice or hospital setting (but not essential)
  
• Experience in allied health administration, with a basic understanding of physiotherapy services and terminology.
  
• Experience working with and knowledge of medical billing codes and insurance processes.

Role Specific Conditions:

• Working with Children Check Clearance for NSW
  
• Immunisation Checks
  
• Criminal History Check Clearance

**Please note: We will be reviewing applications and conducting interviews on a rolling basis. Please note, the advertisement may close earlier than the stated deadline if the position is filled.**

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.**

General Enquiries: Please contact Talent Acquisition Consultant, Bill Egarchos at [email protected]

Application Close: Wednesday, 21st May 2025 11:59 PM AEST

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie when diversity, equity and inclusion take centre stage. We embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education and healthcare.

Flexible Work

At Macquarie, we believe in providing flexibility, supporting our staff to manage their personal commitments, while optimising their work performance and contributions to MQ Health. To learn more about our culture and hiring process, explore MQ Health