About Us

Alliance Rehabilitation is a specialised private allied health service supporting people in primary and community care across North Queensland.

We are industry leaders and have expert knowledge, experience, and a commitment to providing the highest standards of care and customer service.

Our Values

At Alliance Rehabilitation, we champion a life beyond the ordinary. Our goal is to set the benchmark for interdisciplinary care in our community. You can expect our team to Be Present, Lead Change, Pursue Growth, and Act with Integrity. Our diverse team includes professionals across various disciplines, ensuring comprehensive care for our clients.

The opportunity

Join our dynamic front desk team as a Medical Receptionist. This role is perfect for those adept in administrative tasks, thriving in fast-paced settings, and passionate about exceptional customer service. Candidates with hospitality or retail experience, bringing vital people skills, are especially welcomed.

Why Join Our Team:

• Valuing Customer Interaction: Your skill in connecting with people and providing outstanding service is crucial to our clinic's success.
• Team Collaboration: We offer a supportive and collaborative environment where your administrative and interpersonal skills are both essential and valued
• Meaningful Work Experience: As a Medical Receptionist, you're the first point of contact and play a key role in the smooth administration of our clinic. You are instrumental in ensuring a positive experience for our patients.

About you

You should be a team player who can uphold our irrefutable reputation for getting things done. You will need to have excellent written and verbal communication skills and wide ranging administration skills.

Your Role

• Offer a warm and welcoming presence for patients and visitors.
• Efficiently handle phone communications, balancing professionalism with a friendly demeanor.
• Expertly escalate inquiries and feedback, ensuring every client feels heard and their concerns are addressed.
• Process billing and payments with meticulous attention to detail.
• Maintain a tidy and inviting appearance in reception and public areas.
• Utilise technology effectively to streamline clinic operations.
• Work collaboratively with the team to provide seamless service to our clients and their carers

Candidates will need to hold a current suitable police check, first aid and vaccination status.
This is a full time role with shifts 7:30am-5:30pm

Desirable Attributes

• Proven customer service skills or experience
• Experience in the delivery of private health services.

What we offer

• A dynamic and rewarding work environment.
• Competitive compensation.
• A role where your skills and patient-focused approach are integral to our success

Contact

For more information please contact:

• Olga Leith - Administration Manager
• [email protected] (07) 4772 1219