About the role

We are seeking an experienced Medical Receptionist to join our growing team at PASO Medical in Frankston, VIC. As a full-time Medical Receptionist, you will play a vital role in delivering efficient and friendly patient services, ensuring the smooth running of our medical practice.

What you'll be doing

Managing the front desk and greeting patients in a warm and professional manner

Managing patient appointments, scheduling, rescheduling and cancellations

Collecting patient information, updating medical records and maintaining confidentiality

Handling telephone enquiries, booking appointments and relaying messages to the medical team

Assisting with administrative tasks such as processing payments, filing, photocopying and data entry

Ensuring the reception area is well-organised and presentable at all times

Providing exceptional customer service to patients and building positive relationships

What we're looking for

Previous experience as a Medical Receptionist or in a similar customer service role

Strong communication and interpersonal skills with the ability to interact with patients of all backgrounds

Excellent organisational skills and attention to detail

Proficient in using medical practice software and Microsoft Office Suite. Experience with Genie and Clinic to Cloud is preferred but not essential

Ability to multitask, prioritise and work efficiently in a fast-paced environment

A friendly, professional and discreet manner when handling sensitive patient information

A passion for delivering high-quality patient care and supporting the medical team

What we offer

At PASO Medical, we are committed to providing a supportive and collaborative work environment for our employees. You will have the opportunity to be part of a close-knit team, receive ongoing training and development, and enjoy a range of employee benefits including:

- Competitive salary and annual reviews- Opportunities for career progression- Flexible work arrangements- Professional development and training

About us

PASO Medical is a leading provider of high-quality healthcare services in the Frankston region. With a strong commitment to patient-centered care, we strive to create a welcoming and inclusive environment for our patients and our team. As we continue to grow and evolve, we are looking for dedicated and passionate individuals to join our dynamic organisation.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.