Position: School Support Finance Officer - Fees and Collection
Salary Range: $86,917 - $99,742 per annum pending experience
Tenure: Full Time, Permanent
Commencing Date: As soon as practicable
Closing Date: Monday 16 June 2025 unless filled prior

Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the South, North to Ingham and Halifax, South-West to Winton, and West to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island.

Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.

Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

About the role

Townsville Catholic Education is currently seeking a School Support Finance Officer - Fees and Collection to join the team. This is a Full Time, Permanent position commencing as soon as practicable.

The School Support Finance Officer - Fees and Collection will implement processes and practices for a consistent approach to fee collection across all TCE schools. The role is responsible for the development, review and implementation of procedures and guidelines pertaining to fee collections, debt management and concessions. The role will work collaboratively with and provide advice to Principals and school finance staff with respect to specific fee collection issues. This will include assessing eligibility for Fee Concessions and Discounts and undertaking audits to identify opportunities for improvement.

The role reports directly to the Senior Accountant – Schools and will work as part of the TCEO Finance Department.

Key Accountabilities

Develop, implement and maintain contemporary best practice fee collection procedures

Inform enrolment procedures and processes to ensure debt collection compliance

Facilitate regular correspondence to debtors consistently across diocesan schools

Providing expert advice and support to school staff and Principals with respect to the management of specific debtors

Manage the debt collection processes pertaining to TCE school leadership and challenging debtors.

Manage the escalation of debtors to TCE’s debt collection agency

Monitor debtor creation processes and provide advice regarding debtor structures in the student management system

Undertake reviews of school billing processes and discount applications

Undertake audits of debtor accounts to ensure compliance and best practice

Supporting schools to appropriately manage government payments (AIC/LAFHA and ABSTUDY), ensure compliance with payment requirements

Provide expert advice to School Support Accountants including financial implications of audit and review process findings

Monitor and report on debtor balances and trends across Diocesan schools

Custodian of the debt collection module of the financial management system

Improve school staff knowledge and skills in fee collection practices

Other duties as reasonably requested by the Senior Accountant – Schools

About you

5 Years' experience in a debtor management role

Demonstrated experience improving debtor management practices and processes

Demonstrated experience in identifying debtor trends

Demonstrated experience using debt collection systems

Mandatory Criteria

Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government

Current Driver’s Licence

Ability to travel from time to time within the Catholic Diocese of Townsville

Ability to perform the physical requirements of the role in a safe manner

Desirable Criteria

Qualification in credit management, law or business discipline pertinent to debt collection practices

Membership with the Australian Institute of Credit Management or similar body.

What we offer

Competitive Salary

4 weeks Annual Leave with 17.5% leave loading on 4 weeks

Salary packaging options

Modern facilities, equipment and resources

Access to long service leave after 7 years of continuous service

14 Weeks’ paid parental leave

Deferred Salary Scheme

Corporate health insurance

Induction, professional development and learning opportunities

Wellbeing programs and initiatives

Please refer to the Position Description for more information.

How to apply

Please complete the application form below

Upload a current resume

Upload a cover letter to support your application.

Application close: 3:00pm Monday, 16 June 2025 unless filled prior

Applications during the shortlisting phase will be kept confidential.

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