Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $109,857.00 - $129,624.00 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ572841
Location: Newcastle or Sydney
Application close: 25th May 2025 - 11:59pm

About the opportunity

Are you passionate about making a real difference in the recovery journey of injured employees? NSW Health Pathology is seeking a highly motivated and experienced Recover at Work Coordinator to take the lead in managing workplace rehabilitation and claims across a diverse and essential health organisation. In this pivotal role, you’ll use your deep expertise in injury management, workers compensation legislation, and return-to-work strategies to coordinate complex claims and support NSWHP staff through their recovery process. You will be the trusted advisor and key liaison between injured workers, internal stakeholders, insurers, and treatment providers—ensuring a compassionate, compliant, and cost-effective approach every step of the way.

This is an exciting opportunity to be part of a dynamic statewide team that values collaboration, expert guidance, and proactive solutions. Your ability to analyse medical and legal documentation, drive strategic claims outcomes, and communicate with influence will be critical to your success. If you're looking for a role where your professional knowledge and interpersonal strengths directly support the wellbeing of healthcare workers and the sustainability of our services, we want to hear from you.

What we can offer you

• Accrued Days Off in addition to Annual Leave
• Generous salary packaging options and other fringe benefits
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing

The Recover at Work Coordinator is responsible for delivering all aspects of workplace rehabilitation, claims management and Recover at Work services across NSWHP. The role is key to orchestrating the necessary consultation, advice and support, based on regulatory, legislative and local policy requirements, to NSWHP employees who are injured due to workplace injuries resulting in workers compensation claims and non-work related injuries/illness.

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:

1. Tertiary qualifications in physiotherapy, occupational therapy or other health related field; or experience in workplace rehabilitation coordination, case management, equivalent work experience; and/or a combination of study and work experience.
2. Current Recover at Work Coordination accreditation paired with demonstrated high level computer skills and experience managing recover at work programs.
3. Demonstrated ability to understand, interpret complex legal advices with the ability to apply the advice to injury management and recovery at work strategies, including non-work related injuries/illnesses with practical experience in their workplace application.
4. Sound problem solving skills and the ability to manage a range of sensitive, complex and confidential matters in a professional manner.
5. Demonstrated ability to analyse and problem solve complex Workers Compensation matters. Proven experience in human-centred case management, strategic planning, program development, high level advice and implementation of rehabilitation plans with the aim of risk mitigation.
6. Excellent written and verbal communication skills, the ability to collaborate, negotiate and influence others in the pursuit of desired outcome.
7. Current unencumbered Class C drivers license with the ability to drive for work purposes, including occasional overnight stays.
8. Tell us about a time you had to take a proactive approach to manage a high-cost or long-duration workers compensation claim. What strategy did you implement, and how did it impact the outcome for both the employee and the organisation?

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Shondelle Heron on [email protected]

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases

This is a Category A position. All Category A applicants must read and understand NSW Health Policy Directive PD2023_022 Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases. All recruits must agree to comply with the requirements outlined in this policy. All recruits must provide evidence against specified diseases and comply with the requirements of this policy at their own cost prior to appointment.

New to NSW Health Pathology?

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Working Rights

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

Talent Pool

If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future permanent full time / part time, temporary and casual vacancies.

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.