Client Services Manager- Commercial Cleaning

Gold Coast and Brisbane Area

DW Commercial Cleaning Services is a well established commercial cleaning company in its 10th year of operations. We service a diverse range of clients from large industrial sites, warehouses, health care, fitness, transport, hospitality, offices & buildings.

Due to internal promotions and steady growth the position of Client Service Managers has become available within our growing team for the Gold Coast & Southern Brisbane area.

In this role you will be expected to travel to multiple sites and assist with daily operations. We are looking for someone who is not scarred to get their hands dirty if required, train & educate cleaners from a diverse range of cultures on the correct methodology & processes to achieve the best results.

A company vehicle & all equipment will be provided, laptop and mobile phone.

Job Tasks:

Train, mentor & motivate cleaning staff and sub contractors at various sites

Ensure all periodical tasks are completed by cleaners to the highest of standards – steam clean carpets, strip & seal, high pressure cleaning, hard floor scrub, window cleaning etc

Ensure quality assurance and WHS compliance

Assist Operations Manager with all new sites start ups

Induct all new cleaners and sub contractors onsite

Communicate any issues to Operations Manager & work together to solve issues

Random inspections/audits of sites whilst the cleaners and sub contractors are on duty

Skills & Experience:

Be a fantastic communicator with our team members, contractors and clients!!!

A minimum of 2 years commercial cleaning experience, with experience in strip/seal, carpet cleaning, high pressure cleaning, buffing etc.

Knowledge on how to use required equipment auto scrubbers, high pressure cleaners, buffers etc

License

Excellent communication, organizational and prioritization skills with a strong focus on time management & attention to detail

Able to use own initiative and handle multiple tasks