
Energy Billing Officer
Trans Tasman Energy Group
Posted 24 days ago
About Us:
We are a leading energy consultancy based in Melbourne. For more than 20 years we have been delivering ‘best value’ energy contracts and solutions to our clients across Australia. Our products include Energy Procurement and Energy Management services designed to cut energy costs. Our clients include ASX200 companies, local and state governments, and thousands of businesses. We are progressive market leaders with numerous industry firsts. We are one of only 30 Embedded Network Managers nationally accredited by AEMO.
Job Summary:
The Energy Billing Officer will be responsible for the end-to-end coordination of accurate and timely bill generation, reconciliation and distribution of bills.
You will effectively analyse, monitor and resolve billing investigation, corrections, disputes, unbilled accounts, unknown consumers and conduct site billing profile audits.
Key Responsibilities:
Coordinate the end-to-end generation, reconciliation and distribution of bills;
Carry out review, investigation and resolution of high and low bill variances according to established processes;
Upload reads into billing platform and perform data entry on customer accounts;
Monitor and resolve issues via a shared inbox;
Prepare hardcopy bills for daily post collection;
Act as a primary contact for property and on-site managers, coordinating outbound site billing communications;
Coordinate field-based meter reader site reads and individual job scheduling daily;
Produce various billing reporting on a daily, monthly and quarterly basis; and
Build positive working relationships with internal and external stakeholders including site managers, meter readers, network providers and software providers.
Key Requirements
You have a positive, can-do attitude with an open mind;
You have exceptional attention to detail and accuracy;
You are an analytical and critical thinker – you enjoy hands on investigation and resolving issues;
Experience in data analysis, billing, and customer service roles
You take a focused and consistent approach in your work – particularly during high volume end of month processing;
About Trans Tasman Energy Group
Trans Tasman Energy Group (TTEG) works with large, small and medium businesses, including ASX 200 companies as well as the largest public sector organisations to deliver best solutions for their energy requirements.
We are a team of independent consultants who pride ourselves on our extensive knowledge of both the operation of energy markets and the regulations that apply to the Australian national energy market. With more than 200 years of combined team experience in the energy industry, we partner with businesses to understand their energy requirements and develop customised energy management solutions at competitive prices.
The Australian energy market is extremely volatile, with rapid price changes and large pricing peaks and troughs. Our longstanding relationships and daily interactions with energy retailers Australia
wide allow us to secure the most competitive prices from the market and deliver the best energy management solutions for your business.
Source: This is an extract from the company's own website.
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