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Family Support Practitioner - Rockhampton

Act for Kids
Rockhampton, QLD
A$85,127-$91,588 p/a + Super + Salary Packaging
Community Services & Development → Child Welfare, Youth & Family Services
Full-time
Hybrid

Posted 1 day ago


Join the Team That’s Changing Lives!

At Act for Kids, we help children and families heal, grow, and feel safe. For over 30 years, we’ve been there for kids who’ve experienced abuse or are at risk of harm. With more than 25 centres across Australia, we’ve helped thousands of children, and their families get the support they need.

Our team is full of passionate people who want to make a real difference - helping kids feel safe, recover from trauma, and live happy lives.

Working With Us

Make a difference every day in a values-led organisation.

We’re more than just a workplace—we’re a community built on shared values: We are Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing.

  • Named an Inclusive Employer by Diversity Council Australia (2023–2024).
  • A caring, welcoming culture that celebrates diversity and puts wellbeing first.
  • Work-life balance matters to us — we support you to thrive both at work and at home.

What You’ll Get From Us

At Act for Kids, our people are the heart of everything we do. We’re proud to offer:

Extra time off – including wellbeing days, parental leave, study leave, and even pet leave!
Salary packaging –
up to $15,900 tax-free, plus $2,650 for meals and entertainment.
Fitness Passport –
discounted gym and fitness memberships for you and your family.
24/7 support –
access to free counselling and wellbeing resources through our Employee Assistance Program.
Ongoing learning –
annual funding and structured support to help you grow professionally.
Flexible work options –
because we value balance and respect what you bring to the team.

About the Role – Make a Real Difference Every Day

We’re looking for a passionate Family Support Practitioner to join our team to support children and families.

In this role, you’ll provide outreach-based, family-centred support to families who are facing complex challenges. You’ll work directly with children, parents, and carers to build trust, understand their needs, and create tailored case plans that help keep kids safe and families strong.

You’ll also coordinate referrals to other services, run group programs, and collaborate closely with professionals and community partners to support long-term positive outcomes.

  • Level 4 SCHCADS Award.
  • Salary range: $85,127 - $91,588 + Superannuation.
  • Full time position government funded until 30 June 2030 with possible extension.

What You’ll Be Doing

  • Provide case management and support to families in their homes or other community spaces.
  • Create and lead case plans that address both child protection concerns and the family’s unique needs.
  • Connect families with services and long-term supports by building strong referral pathway.
  • Work closely with professionals like Child Safety and schools to support better outcomes for families.

You can read our full position description here under the relevant vacancy.

What You’ll Bring

  • A degree in social work, allied health, human services, or a related field
  • At least 2 years’ experience supporting families and children, ideally within a child protection framework
  • Great communication skills, plus cultural awareness and the ability to work with families from diverse backgrounds.
  • An ability to work collaboratively within a team and alongside other services to support children.

Other Things You’ll Need

  • A current Working with Children Check (or eligible for professional exemption).
  • A valid driver’s licence.
  • The legal right to work in Australia (proof of eligibility required).

Ready to Join Us?

Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received. Please include:

  • Your resume.
  • A cover letter that tells us how your experience matches the key responsibilities

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds, identities, and abilities.

Need support or adjustments during the recruitment process? We’re here to help. Just reach out to:

Applications Close: Friday 23rd May 2025


About Act for Kids

Milton, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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