We are hiring for a Hybrid role for our Kingscliff Holiday Letting Business, which entails both guest services (front office)/houseman.

The Company

Holiday Management Co is a holiday letting business that manages 100+ apartments across a number of different properties in Kingscliff/Casuarina Region.

With unlimited growth opportunities, the business is continuing to expand to reach new heights!

Guest Services Agent

The successful applicant will possess:

Knowledge of Resly PMS is preferred but not essential.

Strong time management skills and a meticulous attention to detail

Excellent verbal, written and interpersonal communication

Commitment to continuous improvement and learning

Experience in a similar Guest Services/ Receptionist role preferred but not essential.

Experience in a Housekeeping role highly advantageous.

Responsibilities will include but are not limited to:

Providing all guests with superior service standards, ensuring for an exceptional guest experience at our business

Organising the day-to-day operation of the accommodation division including: Housekeeping/maintenance divisions

Assessing and reviewing guest’s preferences, satisfaction and responding to guest enquiries and guest reviews

Ability to develop and maintain an excellent working relationship with all valued guests and team members

Responding to guest queries and assisting housekeeping with pre arrival room checks to ensure the room is of a high standard for check in.

What we are offering:

Full Time Role

Career Development opportunity in a fast growing business.

A fun, fast paced work environment